Parts Advisor / Counterperson
Parts Advisor / Counterperson
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Job Description
At Fremont Hyundai part of the Dosanjh Family Auto Group we are committed to an environment where the customer is always treated with respect and dignity. Our associates are our most valuable resource and growth is encouraged through diligence teamwork & creativity. Above all there is the highest standard of honesty and integrity when conducting you have an interest in automotive and a desire to develop a career in the industry apply today!
AUTOMOTIVE PARTS ADVISOR / COUNTER PERSON
Pay Scale: $20.00 to $22.00 per hour.
DayToDay Responsibilities
- Customer Service:Providing excellent customer service including answering questions providing technical advice and resolving customer issues.
- Sales:Selling a wide range of automotive parts and accessories to customers both retail and to service shops.
- Inventory Management:Maintaining and tracking inventory levels ordering parts as needed and ensuring accurate records. Pull and fill orders from stock. Notifies Parts Manager of outofstock parts or shop materials that need immediate attention. Locate outofstock parts from outside sources and submit emergency purchases when necessary and with the approval of the Parts Manager. Set up orders for daily shipment delivery or weekly bin checks to ensure accuracy of stock.
- Order Processing:Processing internal and external customer orders both inperson and via phone and ensuring both accurate pricing and timely fulfillment.
- Technical Knowledge:Understanding automotive systems and parts cataloging and being able to identify the correct parts for various vehicles and applications.
- Communication:Effectively communicating with customers technicians and other staff members in a professional and friendly manner. Provide uptodate parts statuses to both internal and external customers.
- Problem Solving:Resolving customer issues and providing solutions to ensure customer satisfaction.
- Record Keeping:Maintaining accurate records of sales inventory and warranty claims. Make sure all internal requests for parts are billed on service repair order. Receive payment from Retail customers and obtain credit authorization.
Benefits
- MedicalDental & Vision Insurance
- 401K Plan Match
- Paid time off and vacation
- Life insurance w/AD&D Feature
- Growth opportunities
- Paid Training
- Employee vehicle purchase plans
- Family owned and operated
- Employee Assistance Program
- Health Reimbursement Account
- Discounts on products and services
- Above average industry pay
Requirements
- Automotive parts counter sales experience required.
- Ability to use parts department computer system
- Good communication skills
- Reliable transportation to be able to make it to work as scheduled
We are an equal opportunity employer and prohibit discrimination/harassment withoutregard to race color religion age sex national origin disability status genetics protectedveteran status sexual orientation gender identity or expression or any other characteristicprotected by federal state or local laws.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
