Financial Associate -
Financial Associate -
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Job Description
What youll do at OhioMHAS:
We are seeking a detailoriented and customerfocusedFinancial Associate to join our team. Under general supervision this role performs a variety of customer service and financial duties that support patient billing revenue processing and financial assistance coordination. The ideal candidate will have experience in healthcare billing systems excellent communication skills and a strong commitment to accuracy and service excellence.
Key Responsibilities:
- Customer Service & Patient Support: Respond to inbound calls from patients and customers to handle billing and general inquiries.Collect and review documentation from patients to support financial assistance and billing processes. Assist patients in completing financial assistance applications and evaluate eligibility using Epic. Review and analyze patient financial statements to apply appropriate discounts. Follow up on returned patient billing statements by researching updated addresses and making corrections in Epic. Contact patients to obtain updated insurance information to ensure accurate and timely billing.
Log and manage patient documents in the agencys OnBase record system. Open and sort mail; log agency revenue and prepare deposits in OAKS. Manage assigned work queues in Epic related to patient billing and financial assistance. Assist with patient claim corrections during peak times or highvolume periods. Perform research through insurance portals (Medicare Medicaid and private insurers) and claims clearinghouses to address inquiries and resolve claim issues.
This is anhourly position covered by the OCSEA/AFSCME bargaining unit (union)with a pay range of28 on theOCSEAPay Range Schedule.Normal working hours are 1stshift (8:00am to 5:00pm).This position is located within ourOffice of Financial Managementheadquartered at theJames Rhodes State Office Tower 30 East Broad Street 11th floor Columbus Ohio 43215.
Unless required by any applicable union contract and/or requirements of the Ohio Revised Code the selected candidate will begin atStep 1of the pay range schedule listed above with an opportunity for pay increase after six months of satisfactory performance and then a yearly raise thereafter.
Application Procedures
To be considered for this position you must apply online through this posting website (). We no longer accept paper applications. When completing your online Ohio Civil Service Application be sure to clearly describe how you meet the minimum qualifications outlined on this job posting. We will not give credit for your qualifications experience education and training in the job selection process if there is no evidence provided on your application. In addition see resume is not a substitution for completing supplemental questions. Answers to the supplemental questions must be fully supported by the work experience/education sections of your application. You may check the status of your application by signing into your profile on this website (). We will communicate with you through the email you provided in your profile and job application. Be sure to check your email regularly.
Background Check Notice
The final candidate selected for this position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicants prior criminal convictions will be made before excluding an applicant from consideration.
If you require a reasonable accommodation for the application process assessment &/or interview please contact Andrew Seifert EEO/ADA Administrator at or.
The State of Ohio is a drugfree workplace which prohibits the use of marijuana (recreational marijuana/nonmedical cannabis). Please note this position may be subject to additional restrictions pursuant to the State of Ohio DrugFree Workplace Policy (HR39) and as outlined in the posting.
At the State of Ohio we take care of the team that cares for Ohioans. We provide a variety of quality competitive benefits to eligible fulltime and parttime employees*. For a list of all the State of Ohio Benefits visit ourTotal Rewards website! Our benefits package includes:
- Medical Coverage
- Free Dental Vision and Basic Life Insurance premiums after completion of eligibility period
- Paid time off including vacation personal sick leave and 11 paid holidays per year
- Childbirth Adoption and Foster Care leave
- Education and Development Opportunities (Employee Development Funds Public Service Loan Forgiveness and more)
- Public Retirement Systems (such as OPERS STRS SERS and HPRS)&Optional Deferred Compensation (Ohio Deferred Compensation)
*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.
Financial Associate
Central Office
Who we are:
At the Ohio Department of Mental Health and Addiction Services (OhioMHAS) we strive to exemplifyThe Heart of Hopefor individuals and families affected by mental health and substance use disorders.
We proudly employ over 2800 dedicated employees across our six inpatient behavioral health hospitals Ohio Pharmacy Services Ohios prison systems and the central office located in the James A. Rhodes State Office Tower in Columbus OH.
OhioMHAS Values:
- ServiceOriented (Person Centered Solution Oriented Customer Service Focused)
- Collaborative (Approachable Reasonable Transparent)
- Value Driven
- Innovative (Yes Before No)
- Strong Sense of Urgency
Our team of highly qualified professionals advances a critical system of behavioral healthcare in Ohio that helps people be well get well and stay well. Join our collaborative serviceoriented environment where you will be respected and valued.
Position Qualifications
18 mos. exp. or 18 mos. trg. in accounting &/or finance to include a basic level of experience in spreadsheet software.
Or completion of high school technical program in accounting; 6 mos. exp. or 6 mos. trg. in accounting or finance to include a basic level of experience in spreadsheet software.
Or completion of associate core program in business administration accounting finance or related field.
Or equivalent of Minimum Class Qualifications for Employment noted above.
Technical Skills:Accounting and Finance
Professional Skills: Critical Thinking Collaboration Attention to Detail Interpreting Data
Required Educational Transcripts
Official transcripts are required for all postsecondary education coursework or degrees listed on the application. Applicantsmustsubmit an official transcript before receiving a formal employment offer. Failure to provide transcripts within five (5) business days of the request will result in disqualification from further consideration. Transcripts printed from the institutions website will not be accepted. OhioMHAS reserves the right to evaluate the academic validity of the degreegranting institution.
Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services activities programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.
Required Experience:
IC
Employment Type
Full-Time
