HR Generalist
HR Generalist
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Job Description
Company Overview:
Founded in 2006 IKS Health enables providers to provide better safe and more efficient care at scale. With over 12000 employees including over 1500 physicians and technologists IKS Health provides solutions for over 150000 providers across some of the largest and most prestigious healthcare provider groups in the country. Through our Provider Enablement Platform IKS Health provides a strategic blend of technology and expertise with the aim of restoring joy and viability to the practice of medicine by giving providers the tools and resources they need to focus on what matters most the patient. We offer clinical financial and administrative healthcare solutions for improved operational efficiency better patient outcomes optimized productivity and revenue.
Key Responsibilities:
- Source potential candidates using the social recruiting tools web sites/databases networking employee referral program professional organizations job fairs etc.
- Develop maintain and post job postings on internal and external hiring platforms
- Conduct phone screens schedule interviews and assist in the selection decision. Provide timely feedback and followups with the hiring teams and candidates
- Manage Internal Job Postings for the Contact Center Team/s
- Assist in resolving employee relations matters when necessary and supporting the resolution processes.
- Support the HR Leadership with Employee engagement retention and performance initiatives.
- Ensure HR practices comply with federal state and local employment laws and company policies.
- HRIS Process employee record changes e.g. Team/Supervisor changes Terminations. Ensure employee records are accurate.
- Assist with data analysis HR Projects & Initiatives as needed.
Skills and Abilities:
Emotional Intelligence: High level of emotional intelligence to manage team dynamics and customer interactions.
CustomerCentric Approach: Strong focus on customer satisfaction and a commitment to exceeding customer expectations through strong interpersonal/communication skills with the ability to build trust at all levels.
Adaptability: Ability to adapt to changing environments and handle multiple priorities effectively.
Remote & Onsite hiring/people management: Experience in Onsite & remote hiring and engaging with remote workforce.
Education:
- Bachelors degree in Human Resources Business Administration or related field.
- PHR or SHRMCP certification is a plus.
Experience:
- 34 years of experience in an HR Generalist/Recruiter role preferably in a contact center retail or highvolume environment.
- Knowledge of HR practices labor laws and compliance requirements.
- Proficiency in HRIS systems and Google Suite
- Bilingual (Spanish/English) is a plus but not required.
Compensation and Benefits: The base salary range for this position is $65k$68k. Pay is based on several factors including but not limited to current market conditions location education work experience certifications etc. IKS Health offers a competitive benefits package including healthcare 401k and paid time off (all benefits are subject to eligibility requirements for fulltime employees). IKS Health is an equal opportunity employer and does not discriminate based on race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Employment Type
Full-Time
