DUTIES & PRIORITIES:
Direct the planning and the coordination of all patient registration functions in order to ensure effective cash flow through quality data gathering finding funding sources for uninsured patients improved customer satisfaction improved employee satisfaction and maximum reimbursement for hospital services rendered to patients
Facilitate communication between on site program coordinators ICH central billing office personnel and other departments within ICH and the Hospital and/or health system.
Develop and implement goals and objectives that support ICH and client hospital missions and objectives. Work with ICH and leadership to prioritize department initiatives and objectives. Implement monitor and revise annual goals objectives and performance standards for each functional area of departmental responsibility. Communicate individual and team goals to the staff
Monitor track and evaluate staff productivity and performance and provide summary report to executive management on a monthly basis
Oversee department training and individual development
Other duties as assigned
EDUCATION QUALIFICATIONS & EXPERIENCE:
Experience with Athena Medical Billing Software required;
3 to 5 years of Revenue Cycle experience Managing Billing and Collections of Physician and non Physician Professional Fee Services
Understand managed care and insurance contractual arrangements
Medicare Medicaid and Managed Care Experience in Multiple States
Experience with automated billing and collections processing systems including use of and interface with external collections systems
Experience with Electronic Claims Processing Payment and Remittance in Multiple States
Exercise good judgment in handling of accounts and demonstrate a professional approach when dealing with patients
Demonstrate good leadership and supervisory skills driving the team to achieve goals and objectives
Proficient in Excel
REPORTS TO:
Director of Revenue Cycle
BENEFITS & PERKS
Competitive salary with bonus potential
Health Dental & Vision Insurance eligibility in just 30 days
Company paid Life & Disability Insurance
Flexible spending & Health Savings Accounts
Employee Assistance Program
401k with Profit Sharing match
Paid Time off
KEYWORDS
Healthcare
Medical Billing
Medicare
Medicaid
Healthcare Management
Revenue Cycle