Community Manager (UK)
Community Manager (UK)
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Job Description
Start date: June
FTC until the end of 2025.
About Greenpark
Greenpark is a global awardwinning performancedriven content leader and brand publishing Purposeis to help brands create meaningful connections that impact peoples lives through performancedriven contentfor search and social. Our unique expertise in Omnichannel Search & Insights Creative Content and Performance Tech are delivered to our clients via an ad agency and inhouse model.
We do this for a global client portfolio including Unilever Campari Group AIA Sanofi Nestle Lipton Kimberley Clark Straumann Ricola Globe Telecom and more.
Our Values
As a company we strive and act together in our ambition to make a positive impact for the people and brands we serve we do everything with kindness and respect at the core. We Strive Acting Together With Kindnessare the values that guide us.
About the role
We are looking for a dynamic community manager for a project focused on educating consumers about the jewellery and diamond industry.
Youll be the voice of the industry in the comments sectionresponding to questions sparking engagement and fostering a community of diamond lovers jewellery enthusiasts and curious consumers. This is a dedicated content role with the primary objective of maintaining and growing engaged communities around diamond conversations in the UK.
This role description covers the main aspects of the Community Manager role. However a job description is not a box that you are put in. It is a definition of your core responsibilities. In a company like ours you are encouraged and expected to contribute to many wider issues.
What youll do
- Monitor and manage social media discussion threads across platforms (Instagram TikTok Facebook YouTube Reddit etc.)
- Engage with community in an appropriate toneanswering questions and sparking deeper conversations.
- Identify and respond to opportunities for deeper engagement (e.g. users asking for advice clarification or product information).
- Flag trending topics FAQs or sensitive comments to the content teams.
- Track engagement metrics and community sentiment to help inform content and strategy.
- Stay up to date on diamond/jewellery trends and relevant news to ensure timely and relevant responses.
About you
- Proven experience managing social media or online communitieseither inhouse at an agency or freelance.
- Strong written communication skills with an adaptable onbrand tone of voice.
- Interest in (or knowledge of) diamonds fine jewellery or luxury lifestyle content.
- Comfortable navigating social media platforms and tools (e.g. Meta Business Suite TikTok comments Reddit Sprout and others).
- Ability to work independently manage time efficiently and meet deadlines.
- Availability to monitor platforms and respond within agreedupon windows (some evening or weekend flexibility may be needed).
- Experience in rigorous reporting and capturing insights into project progress.
- A good understanding of crafting persuasive arguments and using them to drive engagement and conversation is essential.
- You
live & breathe Greenparks core valueschampioning openness respect innovation and teamworkso that every interaction both internally and externally reflects our commitment to our values.
Bonus Points:
- Experience working with luxury lifestyle fashion or ecommerce brands.
- Knowledge of diamond terminology (e.g. 4Cs labgrown vs natural etc.)
- Fluency in multiple languages (German and Italian preferred).
At Greenpark we believe the best ideas come from the widest range of perspectives. We welcome and celebrate every background identity and experience across our global workforce. By fostering a culture of respect inclusivity and collaboration were committed to ensuring everyones voice is heard and everyone can thrive.
All applications shall be considered for employment without regard to race ethnicity religion gender sexual orientation gender identity age neurodivergence disability status or any otherprotected characteristics.
Required Experience:
Manager
Employment Type
Contract
