Guest Service Agent
Guest Service Agent
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
We are seeking a friendly professional and customeroriented Front Desk Agent to join our team at Fairfield Inn & Suites Hartford Airport. The ideal candidate will be responsible for providing exceptional service to our guests ensuring their stay is comfortable and enjoyable.
Key Responsibilities:
- Greet and welcome guests upon arrival and departure.
- Checkin and checkout guests efficiently and accurately.
- Handle guest inquiries reservations and complaints in a courteous and professional manner.
- Answer phone calls and respond to emails promptly.
- Process payments and maintain accurate records of transactions.
- Coordinate with housekeeping and maintenance teams to ensure guest satisfaction.
- Provide information about hotel amenities services and local attractions.
- Maintain a clean and organized front desk area.
- Assist with administrative tasks as needed.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
