Sr. Sales & Customer Success Compensation Analyst
Sr. Sales & Customer Success Compensation Analyst
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$ 98000 - 122000
1 Vacancy
Job Description
About us
At Udemy were on a mission to transform lives through learning. Through our intelligent skills platform and a global community of instructors weve helped nearly 80 million learners and more than 17000 organizations achieve their goals. Come join us in ensuring everyone everywhere has access to the skills they need to unlock their potential and create possibilities for themselves and others. Learn more about us on our company page.
Hybrid work
This hybrid position requires three days per week in our Austin or Denver office.
Udemy is headquartered in San Francisco with global offices in Australia India Ireland Trkiye and other US locations. Our robust hybrid work model spans San Francisco Denver Ankara Dublin and Melbourne. This hybrid position requires two days per week in the office at the nearest hub. Learn more about us on our company page.
About you
Youre an analytical collaborative and creative problemsolver who can confidently dive into data and details. You have a high degree of organization accuracy and critical thinking ability. You thrive in dynamic environments where you can support building systems processes and tools to create bestinclass experiences. You love influencing a companys growth journey enabling our gotomarket teams to efficiently generate revenue and scale.
About this role
The person in this role will manage sales compensation administration & special projects within the sales operations organization. The ideal candidate will require a strong understanding of SaaS compensation models and Incentive Compensation Management tools (ICMs). This person must be datadriven detailoriented customerfocused businessminded and intellectually curious. This person thrives in highly dynamic environments while implementing the necessary processes and tools to advance best practices for our organization. This role reports directly to the Sr Manager Sales Compensation.
What youll be doing
Administer sales compensation for a dynamic sales & customer success organization
Implement Changes as prescribed in Commission tool
Assist in annual global compensation plan strategy policies analysis and documentation
Track attainment across the sales & customer success teams including ongoing Performance analysis
Analyze sales performance results and make recommendations to Key Stakeholders
Manage distribution & acknowledgement of compensation plans & quotas
Provide visibility into plan/quota/attainment as well as payout information
Work closely with key stakeholders for governance on inquiries adjustments & exceptions
Establish yourself as a cross functional resource to identify design and implement business processes that increase sales productivity and processing efficiency
What youll have
35 years of experience in Sales Compensation Total Rewards Sales Operations and/or Finance
Experience in SaaS B2B organizations
Experience with ICMs (i.e. Spiff Callidus CaptivateIQ Xactly etc.); Spiff experience is preferred. Spiff University completion highly preferred.
High degree of proficiency with SFDC
High degree of proficiency with Spreadsheets (sumifs index/match vlookup etc.)
Excellent Customer Service skills
Experience working with Key Stakeholders such as HR Finance Legal Executives
About your Skills
Sales Compensation Management: Administering and managing global sales compensation plans including setup processing and accuracy of commissions payments. Advanced understanding of SaaS components & compensation structures such as GRR NRR Expansion/Upsell New Business recurring revenue.
Data Analysis & Performance Tracking: Proficiency in analyzing sales performance data and tracking attainment across teams using tools like Salesforce and spreadsheets for detailed performance insights.
Stakeholder Collaboration & Governance: Experience working with key stakeholders (HR Finance Legal Executives) for policy governance managing inquiries and handling adjustments.
Process Optimization & CrossFunctional Collaboration: Ability to identify design and implement business processes that improve sales productivity and efficiency across multiple functions.
Hiring Compensation Range
$98000 $122000 USD
We understand that not everyone will match each of the above qualifications. However we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align wed love to hear from you!
Life at Udemy
We aspire to be as vibrant and dynamic as the communities we serve as inquisitive as those who use our platform and as revolutionary as the future we strive to open for everyone. Here are some of the things we love about life at Udemy:
Were invested in creating an inclusive environment that welcomes a diverse range of backgrounds and experiences. From creating employee resource groups ensuring were a Fair Pay Workplace and building a flexible work culture our belonging equity diversity and inclusion (BEDI) initiatives always put our people first. We want you to be able to bring your authentic self to work because when we all do were better for it.
Learning is what we do inside and out. Our Learning & Development team is second to none helping ensure your journey is one of continuous progression. Youll also have unlimited access to Udemy courses monthly UDays (meetingfree professional development days) and a generous annual professional development stipend.
Our reason to exist is to revolutionize learning that calls for taking risks and learning from failures. Whether its our hackathons (a companywide effort to envision new possibilities for our product) or sharing our prototypes we see experimentation as a crucial step on the path to success.
Were committed to creating worldclass employee experiences and are proud of the recognition of this by Great Place to Work.
Of course the best thing about being part of Udemy is knowing your work makes a difference for people and organizations around the world. Youve got the skills; why not use them to help others develop theirs
At Udemy we value diversity and inclusion and consider qualified applicants without regard to race color religion sex national origin ancestry age genetic information sexual orientation gender identity marital or family status veteran status medical condition or disability.
Our Benefits Start with U
Our benefits start with you and were built to provide you and your family with the protection and care you need making it easy to access the right coverage when you need it most. Benefits vary by region and we encourage applicants to review our US Benefits and Ireland Benefits pages to get an understanding of some of the benefits we offer. For details on regionspecific benefits please refer to the information provided during the hiring process.
Information regarding data privacy is available within the Udemy Careers Privacy Notice.
Required Experience:
Senior IC
Employment Type
Full Time
