Medicare Advantage Quality & Stars Improvement Internship

MA Quality & Stars Internship Cambia Government Programs

Twelveweek fulltime internship to begin in May/June 2025

Remote within WA ID OR or UT

The Medicare Advantage Quality and Provider Engagement team drives quality improvement and Stars performance through strategic partnerships with providers and internal stakeholders. We develop and implement comprehensive strategies to enhance quality outcomes improve member experience and optimize Stars ratings. Our team analyzes performance data identifies improvement opportunities and creates targeted interventions in collaboration with provider groups. We manage provider quality incentive programs deliver actionable data insights and support practice transformation initiatives. Working closely with Clinical Quality Network Management Member Experience and Analytics teams we ensure a coordinated approach to quality improvement

At Cambia our values are fundamental to achieving our Cause to transform health care by creating a personfocused and economically sustainable system. They guide our actions and bring diverse perspectives together to improve the health care journey better for those we serve. All values are equally important and linked to the others: Trustworthy Inclusive Courageous Innovative and ResultsDriven. These values are not just words on paper we live them every day.

Duties and Opportunities may include:

Project and Initiative Support

• Facilitate the organization and execution of operational and strategic planning sessions within and across stakeholder teams

• Synthesize and document outcomes and action items from operational and strategic planning discussions

• Assist in developing implementation roadmaps for current and potential performance improvement initiatives

• Create and maintain business process and project documentation and tracking tools

• Support other quality improvement initiatives as required

Performance & Analytics

• Acquire an introductory understanding of measuring reporting and improving Stars measure performance

• Support data validation and quality control process review and analysis

• Identify actionable insights for organizational leaders using new and available reporting resources

• Enhance performance reporting and analytics processes by defining process steps from data request to reporting deliverable

Competitive Intelligence

• Research industrybest practices for MA Quality and Stars performance improvement strategies

• Conduct marketlevel analysis on the industry landscape and trends including health plan provider and member information

• Analyze publicly available CMS Star Ratings data across markets to identify potentially adoptable lessons for Cambia

• Create competitive intelligence summaries and reports

Other Job Duties and Responsibilities:

• Participation in various professional development events such as executive lunches community service projects industry and/or leadership training

Combine your education and analytical ability with the following skills to meet the position qualifications:

• Minimum of two years university education working towards an undergraduate or graduate degree

• Required intermediate skill level of Microsoft Excel and PowerPoint and strong working knowledge of Microsoft Office. Experience with AI applications such as CoPilot preferred.

• Selfdriven and independent capable of working a project/assignment with clear direction while not requiring daily supervision

• Ability to synthesize large complex information sets and present insightful analysis and recommendations

• Strong written and verbal communication skills

• Demonstrated experience working in a collaborative teamoriented environment

• U.S. work authorization required

• Must reside in Idaho Oregon Utah or Washington during the duration of the internship candidate may be requested to come onsite for activities occasionally