PS Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
About NCR Atleos
NCR Atleos headquartered in Atlanta is a leader in expanding financial access. Our dedicated 20000 employees optimize the branch improve operational efficiency and maximize selfservice availability for financial institutions and retailers across the globe.
Job Title: Professional Services Manager
Location: Bahrain
About the Role: As the Professional Services Manager at NCR you will be responsible for overseeing and managing critical service relationships with our clients driving business growth and ensuring the successful delivery of solutions. Your deep understanding of our clients needs combined with your strategic mindset and technical expertise will empower you to create tailored solutions and enhance customer satisfaction. You will manage a diverse team navigate complex projects and maintain strong relationships with top decisionmakers all while identifying and securing new business opportunities.
Key Responsibilities:
- Develop and maintain strong working knowledge of industry trends NCRs products and services and client requirements.
- Lead the delivery of technical consulting services for NCRs customers in the banking and financial services sector.
- Act as the primary point of contact for clients fostering strong relationships and ensuring their needs are met with tailored solutions.
- Manage the full lifecycle of customer accounts from initial engagement to project completion ensuring ontime onbudget delivery.
- Work closely with crossfunctional teams including sales and operations to develop and implement strategic initiatives.
- Develop and execute gotomarket strategies for new business opportunities and customer growth.
- Provide leadership and coaching to implementation teams ensuring highquality service delivery and continuous improvement.
- Identify potential risks and proactively manage delivery issues ensuring smooth project execution.
Required Skills & Experience:
- 8 years of relevant experience in IT consulting project management or customerfacing technical roles.
- Proven experience in managing largescale service delivery business development and customer relationships.
- Strong leadership skills with the ability to coach and develop teams.
- Excellent communication skills (fluent in Arabic and English) with a track record of engaging senior stakeholders and decisionmakers.
- Experience in the banking/financial services industry is highly preferred.
- Strong technical acumen with knowledge of industry standards and the ability to solve complex issues independently.
- Proficient in project management tools and methodologies such as Agile and able to work in fastpaced environments.
Preferred Qualifications:
- Bachelors degree (Masters preferred) in Computer Science Engineering or a related field.
- Experience in IT program/portfolio management and delivery.
- Native Arabic language skill is a must.
- Bahraini nationality is an advantage.
Why NCR NCR Corporation is a global technology company transforming how people bank shop eat and travel. As an Executive Services Manager youll play a pivotal role in driving the next phase of our growth while empowering businesses across Bahrain and beyond. Join us to make an impact on the future of technology and service delivery!
Apply Today!
#LiGB2 #LiHybrid
Offers of employment are conditional upon passage of screening criteria applicable to the job.
EEO Statement
NCR Atleos is an equalopportunity employer. It is NCR Atleos policy to hire train promote and pay associates based on their jobrelated qualifications ability and performance without regard to race color creed religion national origin citizenship status sex sexual orientation gender identity/expression pregnancy marital status age mental or physical disability genetic information medical condition military or veteran status or any other factor protected by law.
Statement to Third Party Agencies
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system NCR Atleos employees or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
Required Experience:
Manager
Employment Type
Full-Time
