Standard Work Coordinator
Standard Work Coordinator
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Job Description
DEPARTMENT OF ECONOMIC SECURITY
Your Partner For A Stronger Arizona.
DES works with families community organizations advocates and state and federal partners to realize our collective vision: A thriving Arizona.
DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals families and communities for a better quality of life.
STANDARD WORK COORDINATOR
Division of Aging and Adult Services (DAAS)
Adult Protective Services (APS)
1789 West Jefferson Street Phoenix Arizona 85007
Salary: $25.00 hourly
Grade: 19
Closing Date: 5/12/2025
Would you like to be part of an amazing team that helps Arizonans Thrive At the Department of Economic Security (DES) we strengthen individuals families and communities for a better quality of life. DES is looking for individuals who are committed to service community and teamwork. To learn more about DES please visit ; or click on the link here to view Our DES video. Come Join the DES Team!
As a Standard Work Coordinator you will works with DAAS leadership managers and line staff reviewing and analyzing new and existing processes procedures practices and operations to develop the most effective efficient and standardized work processes. Instate travel to attends meetings and trainings as required
This position is available for remote work on a fulltime basis within Arizona (occasional inperson attendance at the worksite location for mandatory meetings trainings etc. may be required at 1789 W. Jefferson Street Phoenix Arizona 85007 ).
The State of Arizona strives for a work culture that affords employees flexibility autonomy and trust. Across our many agencies boards and commissions many State employees participate in the States Remote Work Program and are able to work remotely in their homes in offices and in hoteling spaces. All work including remote work should be performed within Arizona unless an exception is properly authorized in advance.
Essential duties and responsibilities include but are not limited to:
Collect data research analyze and evaluate existing and proposed processes related to organization efficiency and process workflow.
Develop redesign and recommend standard processes and workflow applicable to each process.
Ensure all processes are organized maintained and housed in a standardized format.
Conduct Gemba walks with supervisors and staff to gather information and map out current processes to identify gaps on the theory of how the process is supposed to work and how it actually works.
Gather information suggestions and ideas from staff on ways to improve the process.
Knowledge of:
Performance improvement methodologies and practices
Operational/programmatic structures rules regulations standards policies procedures resources and priorities
Client and service delivery systems and statewide community resources
Problem solving methodologies and principles inclusive of facilitation problem definition root cause analysis countermeasure development and deployment and check and adjust (e.g. PDCA A3 DMAIC etc...)
Skills in:
Organization time management and evaluating projects
Motivating groups toward common goals
Oral and written communication
Ability to:
Exercise independent judgment
Manage multiple tasks in a dynamic environment
Write clear concise and accurate reports
The ideal candidate for this position will have:
One year of management analysis experience in human services OR
3 years of experience working in human services
A Bachelors or Masters degree substitutes for 1 or 2 years of the required experience respectively but will not substitute for the management analysis exp.
Successfully pass background and reference checks; employment is contingent upon completion of the abovementioned process and the agencys ability to reasonably accommodate any restrictions.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (EVerify
Flexibility in willingness to work longer shift hours or afterhours coverage if necessary.
The Arizona Department of Economic Security offers a comprehensive benefits package to include:
Affordable medical dental life and shortterm disability insurance plans
Participation in the Arizona State Retirement System (ASRS) and longterm disability plans
10 paid holidays per year
Vacation time accrued at 4.00 hours biweekly for the first 3 years
Paid Parental LeaveUp to 12 weeks per year paid leave for newborn or newlyplaced foster/adopted child (pilot program).
Sick time accrued at 3.70 hours biweekly
Deferred compensation plan
Wellness plans
Tuition Reimbursement
Stipend Opportunities
Infant at Work Program
Rideshare and Public Transit Subsidy
Career Advancement & Employee Development Opportunities
Flexible schedules to create a work/life balance
By providing the option of a fulltime or parttime remote work schedule employees enjoy improved work/life balance report higher job satisfaction and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.
Learn more about the Paid Parental Leave pilot programhere. For a complete list of benefits provided by The State of Arizona please visit our benefits page
State employees are required to participate in the Arizona State Retirement System (ASRS) the State sponsored retirement contribution plan and the LongTerm Disability (LTD) program after a 27week waiting period. The ASRS defined benefit plan provides for lifelong income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of taxdeferred retirement investments.
On or shortly after your first day of work you will be provided with additional information about the available insurance plans enrollment instructions submission deadlines and effective dates.
For questions about this career opportunity please contact us Brenda Cruz ator
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting Brenda Cruz ator Requests should be made as early as possible to allow time to arrange the accommodation.
Required Experience:
IC
Employment Type
Full-Time
