Medical Assistant II
Medical Assistant II
Posted on :
11-05-2025
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1 Vacancy
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Job Description
Site: The General Hospital CorporationSkills/Abilities: A caring and compassionate demeanor along with active listening skills empathy concern and respect for patients are essential. Excellent interpersonal communication and skills in person via the telephone and/or in writing. Superior service attitude Energetic and upbeat. Selfmotivator Works well both independently and as part of a multidisciplinary team. Excellent problemsolving skills Demonstrates intellectual independence and initiative and has a desire to learn and develop new skills and better methods of completing work efforts. Exceptional organizational and time management skills; ability to organize time and priorities effectively asking for direction when appropriate. Flexibility and proven ability to handle multiple tasks. Experience with common PC computer software including Microsoft Word PowerPoint Excel Access and Outlook reference management software. Comfortable in a practice environment/culture that promotes ongoing change toward process improvement. Administers vaccines after meeting standards of Immunization competency Responsible for maintaining national certification as outlined by the Medical Assistants certifying organization. Phlebotomy experience preferred. Certifications: Current Basic CPR certification required MA certification required Education: Minimum of high school diploma GED or equivalent Graduate of an MGH approved Medical Assistant program required Experience: 612 months Medical Assistant Senior Certified experience preferredAdditional Job DescriptionOnsite101 Merrimac Street40RegularDay (United States of America)The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religious creed national origin sex age gender identity disability sexual orientation military service genetic information and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973 the Vietnam Veterans Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990 applicants who require accommodation in the job application process may contact Human Resources at (857)2827642.
Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a notforprofit we support patient care research teaching and community service striving to provide exceptional care. We believe that highperforming teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
The Center for Specialized Services (CSS) includes Concierge Medicine and Executive Health providing hightouch care to patients. Reporting to the Nurse manager the Medical Assistant (MA) is an integral member the patient care team. The MA works alongside providers and other team members to provide superior care and service to patients. The MA is expected to have a global view of the day and patient flow. The MA supports the patient provider and other care team members to provide patients with a comprehensive and effective visit and completes the tasks of the day as efficiently as possible. The MA will evaluate workflows and collaborate with other team members to innovate and create change to provide the most positive patient experience possible and improve the safety and quality of patient care. MAs from one team may be asked to support other teams as needed and can expect the same support from their colleagues. The Senior Certified Medical Assistant in Primary Care has passed a national certifying exam and is able to administer vaccines. General responsibilities: Active participation in patient care will perform a variety of tasks within the MA scope of practice which may include but is not limited to: management of patient flow and rooming including previsit preparation assisting with the patient visit and postvisit duties inform providers of schedule changes that impact patient flow report test results as directed by the provider anticipatory preparation for health maintenance and chronic health care needs obtaining histories arranging referral and diagnostic testing appointments doing phlebotomy including proper identification and handling of specimens doing EKGs measuring patient vital signs (weight height blood pressure pulse respirations and temperature) and performing other procedures as determined relevant to the individual patient. Demonstrates critical thinking skills concerning appropriate documentation of allergies medication updates immunizations past medical history diagnoses and any other information that is added to the medical record of an individual patient. Demonstrates an understanding of the current and future needs of the patient in both chronic care and health maintenance and is able to use decision making skills to help patients meet those needs following appropriate protocols. Overall responsibility for the flow of the providers patient care session able to make decisions concerning adding a patient to the schedule providing needed information to the front staff concerning the workflow in the patient care area and keeping the provider informed of issues that affect the efficiency of care during the session. Supports patient care and the health care team by anticipating administrative functions requiring support including but not limited to preparing prior authorizations participating with the approval process for medications as appropriate monitoring clinical messaging supporting providers with completion of patient correspondence updating the medical record with patient information under the guidance of the provider. Depending on organization of roles within the practice may share responsibility with other medical assistants for the quality safety and laboratory check systems in the clinical environment including Quality Assurance for Point of Care testing. Depending on organization of roles within the practice may share responsibility for appropriate monitoring and stocking of supplies for the clinical and administrative needs of the practice.Qualifications
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EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half PeopleFocused half PerformanceFocused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
Employment Type
Full-Time
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