Loaner Car Coordinator - BMW of Norwood
Loaner Car Coordinator - BMW of Norwood
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Salary Not Disclosed
1 Vacancy
Job Description
Overview
BMW of Norwood is part of Group 1 Automotivea leader in automotive retail and are looking for talented and motivated individuals to join our team and tohelp our growing service business and drive customer loyalty by providing an exceptional customer experience to each and every guest. Our Loaner Car Coordinatorshould be passionate about customer service and enjoy interacting with people throughout the working day.
Benefits
- Health Dental Vision Life and Disability Insurance
- 401(k) with company match
- Paid Timeoff
- Employee stock purchase plan
- Employee vehicle purchase program
- Performance / longevity bonuses
Responsibilities
- Greeting customers in a timely and friendly manner
- Manage a fleet of 62 loaner vehicles
- Coordinate with valet to have loaner vehicles cleaned inside and out prior to loaning to customers
- Make sure loaner vehicles are filled to at least 1/2 or fuel tank before loaning them out
- Ensure loaner vehicles are checked in properly for damage and fuel usage. This must be performed prior to customer leaving the service center
- Responsible for ensuring proper documentation requirements are met for all loaner contracts
- Ensure loaners are lined up and ready for the early appointments in the morning
- Escort customers to the vehicle perform a walk around cover preexisting damage and fuel levels
- Customer pickup & drop off of vehicles
- Maintain lot order
- Cleans service and other areas as directed by management
- Must be alert of traffic flow in service lots
- Must follow all company safety policies and procedures and immediately report any and all accidents to a manager
- Other duties may be assigned by management
- Demonstrates behaviors consistent with the Companys Values in all interactions with customers coworkers and vendors
Qualifications
- High School diploma or equivalent
- Strong desire to provide an exceptional customer experience
- Ability to achieve targeted goals
- Ability to thrive in a fastpaced environment with demonstrated communication and interpersonal skills
- Valid instate drivers license and must maintain an acceptable safe driving record
Group 1 Automotive a Fortune 250 company is a leading operator of automotive dealerships and collision centers across the United States and United Kingdom.
If you are in alignment with our values of integrity transparency professionalism teamwork and respect now might be the time for you to accelerate your career as part of the best company in automotive retail.
To learn more about our company visit .
Apply today or refer a qualified friend.
*All applicants must pass preemployment testing to include: background checks MVR and drug testing in order to qualify for employment*
Group 1 Automotive is an Equal Employment Opportunity Employer.
Required Experience:
IC
Employment Type
Full-Time
