Automotive Service Manager
Automotive Service Manager
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$ 120000 - 160000
1 Vacancy
Job Description
Job Summary:We are looking for a Service Manager to join our growing team! The right candidate will have a track record and be enthusiastic about training and leading others.
Pay Range: $120000 $160000 annually
Responsibilities
Assist customers in servicing repairing and explaining each service needed
Understand customer; match requirements and concerns to various service options
Explain service being performed and keep customer informed and updated throughout
the service of their vehicle
Stay up to date on new products features accessories and attending product training as
required
Maintain a service customer follow up system that supports repeat and referral business
and contributes to customer happiness
Hire and supervise all service department personnel as well as monitor their
performance in servicing customers
Craft goals and objectives for the department which include an annual operating budget
and a marketing plan to promote new business.
Maintain a high Customer Service Index (CSI) rating by handling customer complaints
immediately and appropriately
Qualifications
A minimum of 3 years of experience as a service manager
Strong focus on providing excellent customer service
High school diploma or higher education
Clean driving record & valid drivers license
Driven personality eager to improve and able to work within and support internal teams
We are an equal opportunity employer and prohibit discrimination/harassment without
regard to race color religion age sex national origin disability status genetics protected
veteran status sexual orientation gender identity or expression or any other characteristic
protected by federal state or local laws.
Required Experience:
Manager
Employment Type
Full-Time
