ER Communications Technician (7p-7a)
ER Communications Technician (7p-7a)
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Salary Not Disclosed
1 Vacancy
Job Description
The Central Communications Center Technician manages a telephone console and ambulance radio in order to answer screen and collect prehospital calls to the Emergency Department in a courteous and professional manner. Is responsible for collecting pertinent information and disseminating to appropriate personnel for management of incoming prehospital patients.
Job Function :
- Internal and External communications
- Obtains prehospital information from ambulance to include presenting problem and condition report to include but not limited to vital signs and medications administered.
- Promotes and maintains harmonious and effective relationships and communication with the department and between the department and other areas.
- Interfaces with Emergency Medical Systems Regional System to determine capacity/capability of OLOLRMC and other hospitals within our region.
- As directed assists with the collection of syndromic surveillance data to assist Infection Control and our Environmental Surveillance Program.
- Administrative Tasks
- Follows established guidelines / telephone protocols and signals appropriate alerts (i.e. Trauma Heart Alert Stroke Alert at the direction of the ED physician and/or ED nursing staff based on established criteria) in order to ensure timely and efficient responses to emergency situations. Exercises judgment in prioritizing calls and courteously directs calls to appropriate personnel in a prudent and efficient manner.
- Efficiently maintains prehospital call database while ensuring all information is accurate. Performs data entry for programs such as Trauma Specialty Program as indicated.
- Observes and adheres to all departmental and hospital policies and procedures and follows all safety quality assurance and infection control standards.
- Other duties as assigned
- Performs other duties as assigned or directed.
Qualifications
Experience
Two years in emergency medical practice or comparable experience in prehospital or emergency department setting.
Education
High school diploma or equivalent plus successful completion of EMT Basic program Paramedic program or graduate of LPN program.
Training
Specialized training as Emergency Medical Technician Paramedic education or graduate of LPN program.
Required Experience:
IC
Employment Type
Full Time
