AV Event and Conference Support Sr Engineer
AV Event and Conference Support Sr Engineer
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$ 78750 - 131250
1 Vacancy
Job Description
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What Well Bring:
Senior Audio/Video Engineer is responsible for the design implementation and ongoing support of all video conferencing endpoints and infrastructure within the organization. This role requires a deep understanding of audio/video technology networking and IT systems to ensure optimal performance and user experience. This individual will be a key technical resource for the team providing guidance and mentorship. Additionally this role supports all major events such as town halls all hands special events meeting. We also are responsible for CM1 and CM2 events ensuring their successful execution.What Youll Bring:
- 5 years of proven experience in audio/video engineering with a focus on video conferencing.
- Strong understanding of video conferencing protocols (SIP H.323 etc.) and codecs.
- Expertise in network infrastructure including IP networking routing and switching.
- Handson experience with audio/video signal processing and quality metrics.
- Excellent problemsolving and analytical skills.
- Bachelors degree in engineering Computer Science or related field preferred.
- Ability to work independently and as part of a team.
- Strong communication and interpersonal skills.
Preferred Qualifications:
- Certifications in video conferencing technologies (e.g. Cisco Poly Zoom Microsoft Teams).
- Experience with cloudbased video conferencing platforms.
- Knowledge of audio/video signal processing and quality metrics.
- Experience with scripting or programming languages for automation and troubleshooting.
Impact Youll Make:
- Video Endpoint Management:
- Deploy configure and maintain a variety of video conferencing endpoints (e.g. softwarebased hardwarebased room systems) across diverse environments (conference rooms huddle spaces desktops).
- Troubleshoot and resolve endpointrelated issues including hardware malfunctions software bugs codec issues and network connectivity problems.
- Provide technical support to endusers for video conferencing applications including troubleshooting audio/video quality connectivity problems and application errors.
- Perform regular maintenance upgrades and firmware updates on endpoints adhering to vendor recommendations and security best practices.
- Infrastructure Support:
- Manage and optimize the video conferencing infrastructure including video codecs gateways media servers and recording systems.
- Monitor system performance using relevant tools (e.g. network analyzers protocol analyzers) to identify and resolve potential issues proactively.
- Collaborate with network engineers to optimize network performance for video conferencing including QoS configuration bandwidth management and network latency reduction.
- Maintain and update video conferencing platform configurations including user management security settings and integration with other systems.
- Project Management:
- Participate in the planning and implementation of new video conferencing projects including needs assessments system design and budget planning.
- Conduct site surveys to assess room acoustics lighting cabling infrastructure and power requirements for new installations.
- Coordinate with vendors contractors and internal IT teams for equipment procurement installation and integration.
- Technical Expertise:
- Stay uptodate with the latest audio/video technologies codecs (H.264 H.265 VP9) network protocols (RTP RTCP SIP) and industry standards.
- Provide technical guidance and recommendations to improve video conferencing capabilities such as optimizing video quality enhancing collaboration features and improving user experience.
- Develop and maintain comprehensive documentation for video conferencing systems procedures and troubleshooting guidelines.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law including the Los Angeles County Fair Chance Ordinance for Employers the San Francisco Fair Chance Ordinance Fair Chance Initiative for Hiring Ordinance and the California Fair Chance Act.
Adherence to Company policies sound judgment and trustworthiness working safely communicating respectfully and safeguarding business operations confidential and proprietary information and the Companys reputation are also essential expectations of this position.
Benefits:
TransUnion provides flexible benefits including flexible time off for exempt associates paid time off for nonexempt associates up to 12 paid holidays per year health benefits (including medical dental and vision plan options and health spending accounts) mental health support disability benefits up to 12 weeks of paid parental leave adoption assistance fertility planning coverage legal benefits longterm care insurance commuter benefits tuition reimbursement charity gift matching employee stock purchase plan 401(k) retirement savings with employer match and access to TransUnions Employee Resource Groups. Spousal domestic partner and other eligible dependent coverage is available on select health and welfare plans.
We are committed to being a place where diversity is not only present it is embraced. As an equal opportunity employer all qualified applicants will receive consideration for employment without regard to race color religion sex national origin age disability status veteran status genetic information marital status citizenship status sexual orientation gender identity or any other characteristic protected by law.
Pay Scale Information :
The U.S. base salary range for this position is $78750.00 $131250 annually. *The salary range for this position reflects a reasonable estimate of the range of compensation for this job. At TransUnion actual compensation is based on careful consideration of additional factors such as (but not limited to) an individuals education training work experience jobrelated skill set location and industry knowledge as well as the scope and responsibilities of the position and market considerations.Regular fulltime nonsales positions may be eligible to participate in TransUnions annual bonus plan. Certain positions may be also eligible for longterm incentives and other payments based on applicable company guidance and plan documents.TransUnions Internal Job Title:
Sr Engineer Voice EngineeringRequired Experience:
Senior IC
Employment Type
Full-Time
