Information Developer II

Its fun to work in a company where people truly BELIEVE in what theyre doing!

Job Description Summary:

Essential Duties and Responsibilities:

• Develops product content for one or more software products
• Writes content that is focused on user goals and is accurate complete clear concise and grammatically correct
• Takes occasional guidance from the manager or team lead to write new content or update existing content
• Independently uses and resolves basic problems that occur while working with authoring tools (oXygen XML Editor DITA) source control tools and other jobrelated technology
• Identifies and recommends improvements to style guides and processes
• With support from a Project Lead or Senior Information Developer delivers UI text contextsensitive help videos guided tours along with conventional help
• Exhibits an understanding of the products industry and business domain
• Works closely with an editor on content deliverables; uses assigned checklists to perform selfedits
• Tests all content in an installed prerelease version of the products.

Required Qualifications:

• Bachelors degree in Technical Communication Journalism English or a technical discipline
• 2 years of experience in working as an Information Developer
• Fluency in plain English minimalism and structured authoring

• Working knowledge of Japanese (speaking and basic reading) is preferred.

• Ability to quickly learn new tools and technologies
• Passion for enhancing the product experience
• Selfmotivated detailoriented teamplayer with excellent timemanagement and organizational skills
• Proven ability to meet strict deadlines prioritize work and manage multiple assignments
• Ability to think critically about the user journey and develop appropriate content

Preferred Qualifications:

• Experience with DITA and HTML
• Knowledge of JSON JavaScript Markdown or CSS
• Knowledge of video creation and graphic creation
• Knowledge of and ability to work in command line environments
• Knowledge of platforms such as UNIX including Linux IBM i and IBM z

Education:

Bachelors degree in Technical Communication Journalism English or a technical discipline

2 years of experience in working as an Information Developer

Information Security:

Information security is everyones responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control according to their role.

Diversity Inclusion & Equity:

At Rocket we are committed to an inclusive workplace environment where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity diversity and equity in our workforce.

Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability age or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment please call:or send an email to We will make a determination on your request for reasonable accommodation on a casebycase basis.

If you like wild growth and working with happy enthusiastic overachievers youll enjoy your career with us!