SUMMARY The Product Support Coordinator with direct guidance in a team environment responsible for performing a variety of product support duties following well defined procedures and processes in one or more of the following functions: raw stock parts identification shipping receiving stockroom stock handling clean operations parts handling etc.
RESPONSIBILITIES RAW STOCK
Receive incoming raw stock and verify material against documentation for identification and accuracy of quantity. Load and unload trucks and move raw material to the proper location. Identify and code raw material and operate saw to cut stock to dimensional specifications. Issue jobs per schedule and update shop floor MRP and other systems.
SHIPPING
Prepare parts and/or materials to assure safe handling for shipment including the completion of the necessary paperwork and shipping records and maintenance of a shipping log. Prepare packaging per specifications for shipment including computer input for necessary labels forms and shipping records.
RECEIVING
Receive shipments at receiving dock and forward materials to the appropriate team. Weigh or count incoming/outbound parts or materials.
STOCKROOM
Receive material check and identify parts by type or part number. Prepare parts for storage and place stock in proper location as directed. Select parts from stock to fill orders according to parts lists. Perform cycle inventory count. Maintain and access necessary records utilizing a computer.
PARTS HANDLING
Following traveler/route sheet instructions move parts between functions or teams using a forklift or other moving devices. Package or repackage parts to prevent damage during movement or handling. Request and stage tooling required to support team schedules. Audit material storage areas to support inventory location and count accuracy.
QUALIFICATIONS:
One year product support or related experience or demonstrated ability to perform described position responsibilities.
General knowledge of computer terminal operations.
May be required to operate moving equipment and saw equipment and meet OSHA safety
Must demonstrate manual dexterity.
Ability to perform basic mathematical calculations.
Ability to read and understand related forms and specifications.
Observe all safety rules and regulations and maintain work area in a neat and orderly condition.
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