Supervisor Rail Operations
Supervisor Rail Operations
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Salary Not Disclosed
1 Vacancy
Job Description
The final salary will depend on the candidates qualifications. Those with 8 years or more of required experience can expect offers up to the midpoint of the salary range. Metra provides full pay ranges so candidates can consider their growth potential.
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Metra is one of the largest and most complex commuter rail systems in North America serving Cook DuPage Will Lake Kane and McHenry Counties. The agency is linking communities in Northeastern Illinois by providing safe reliable and efficient commuter service.
Transportation is responsible for providing safe efficient and dependable transportation to commuters on all Metraoperated lines: Milwaukee North and West Rock Island Metra Electric SouthWest Service North Central Service and Heritage Corridor and those lines operating under purchase of service agreements: BNSF and Union Pacific. In addition to all employees directly involved in providing train service the Transportation Department also oversees the Dispatching Office and Crew Management Center.
Reporting to the Assistant Superintendent CCF the Supervisor Rail Operations will manage employees responsible for performing day to day safety customer service and train movement activities in the Consolidated Control Facility (CCF); collaborate on continuous improvement initiatives; and coordinate with multiple rail carriers on train movements and patterns to manage service disruptions and delays in real time while adhering to provisions of service agreements.
The primary duties include: Supervise assigned personnel within the control center; ensure all CCF activities are performed safely and documented in compliance with local state and federal regulations; train assigned personnel on tasks procedures and regulations; and document and participate in union grievance with state and federal oversight agencies to ensure regulatory compliance and reporting requirements are met; maintain federal testing standards; and conduct required safety audits and service disruptions; notify other rail carriers of service delays; coordinate efforts to resume train movement; and disseminate information to the agencys train reporting and customer communications teams as directly with other dispatching centers to establish credible real time scenarios to negotiate and protect slotting of the agencys trains and services with foreign freight and passenger rail carriers across the Chicago area rail and work in conjunction with internal district managers across the agency to provide protection for roadway workers issue track warrants and make arrangements around yard terminal equipment time off coordinate staff schedules fill vacancies as necessary and ensure compliance with departmental and company policies and objectives. Decide/implement staffing decisions performance evaluations and performance improvement disciplinary and/or termination procedures. Make recommendations regarding hiring performance evaluations disciplinary and/or termination safe work practices and maintain and foster a safe work position is subject to random drug and/or alcohol otherrelated duties as assigned to meet the ongoing needs of the organization.
Metra is a railroad employer subject to the provisions of the Railroad Retirement Tax Act not the Social Security Administration.
- High school diploma or GED equivalent.
- In addition to #1 must have five (5) years of railroad work experience preferably in a railroad control center or railroad operations.
- Considerable knowledge of rail operations or control center functions and activities.
- Considerable knowledge of the Federal Railroad Administration (FRA) safety and railroad operating rules and regulations.
- Considerable knowledge of train management dispatching systems (TMDS) such as ALSTOM or Wabtec and their functionality fundamentals of PTC or other integrated backoffice systems.
- Considerable knowledge of passenger and freight rail operations and networking in the Chicagoland region.
- Proficient in Microsoft 365 (Word Excel PowerPoint) to develop materials and presentations for use during employee training.
- Strong written and verbal communication and interpersonal skills with the ability to gather analyze and present data in a clear concise manner.
- Strong organizational analytical and critical thinking skills with attention to details.
- Ability to prioritize work and function in a fast paced environment while ensuring tasks are completed timely and safely.
- Ability to encourage build mutual trust respect and cooperation with employees and educate train and evaluate them objectively.
- Ability to identify and resolve issues and conflicts or escalate when necessary.
- Must be GCOR qualified or able to become qualified within 60 days of hire date.
- Hearing/Visual acuity far/near depth perception field of vision color vision.
- Ability to lift and move up to 25 pounds.
- Must be able to operate a vehicle.
- Must be willing to travel within Metras 6county region.
- Must be available oncall 24hours/day 7 days/week 365 days/year includingweekends and holidays.
Preferred:
- A college degree
- Team lead or supervisory experience
- Experience working with a unionized workforce
Metra employees in an active review period under the current discipline policy or who have documented attendance or performance issues will not be considered and/or selected for this position.
Please note: Regardless of any state laws that legalize marijuana Metra prohibits applicants andemployees use or possession of marijuana (or marijuana paraphernalia) or having detectable amounts of marijuana in their bodies including synthetic and/or nonsynthetic substances such as THC for any reason for preemployment screening purposes while on duty subject to duty on Metra property or in Metra work equipment and vehicles.
Metra is committed to ensuring that our career website and recruiting process are accessible to all individuals. If you encounter difficulties or limitations in using or accessing our online application or if you require reasonable accommodations to complete this application participate in interviews complete any preemployment testing or engage in any other aspect of the employee selection process please direct your inquiries to
Metra is an Equal Opportunity/Affirmative Action Employer. It is our policy to fill vacant positions with qualified candidates without regard to race color sex religion national origin age gender identity disability or any protected categories assuming an individual can perform the essential functions of the job with or without accommodation.
Required Experience:
Manager
Employment Type
Full Time
