Infosys is seeking an Airline Domain Consultant In this role you will be a key player in the consulting team that helps discover and define the problem statement evaluates the solution options and makes recommendations. You will also support knowledge transfer with the objective of providing valueadding consulting solutions that enable our clients to meet the changing needs of the global landscape.
Candidate must be located within commuting distance of Chicago IL or be willing to relocate to the area. This position may require travel to project locations.
Roles & Responsibilities: Business Case & Value Preparation Feasibility Analysis; Gap Analysis; Business Impact Analysis Process Design Business process documentation (asis and tobe processes) process visualization and creation of business solution Solution Architecture and Design Business analysis Functional and Technical Analysis Requirements gathering and requirements Mgt ( Functional & NonFunctional) Requirements Elicitation Product Modeling Stakeholder Management Presales support and solution detailing Support Product Launches Operations Planning
Required Qualifications Bachelors degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. At least 11 years of Information Technology/Domain experience.
Preferred Qualification: Highly experienced and capable in Aviation/Travel/Hospitality consulting subject matter expertise Should have comprehensive knowledge of one or more below given Airline business functions : Network Planning Revenue Management Passenger Services and Experience Ground Operations Crew Management Cargo Aircraft Maintenance Corporate Strategy Sales & Marketing Good to have couple of airline products/application knowledge supporting the business process Experience in Agile project environment is mandatory and any certification in Agile methodology (CSM/CSPO) Project/Program management (PMP/PgMP) CBAP are highly desirable Coordinate with business stakeholders to prioritize requirements develop user journey maps and define acceptance criteria Conduct show & tell session to present the product solution to business users. Support the deliverables of the Technical Consultants by providing business and functional guidance review testing and validation of scripted solutions (reports plugins and interfaces) Help drive consistency and efficiency through active leadership within the team Maintain and build key relationships with external IT teams and our internal business collaborators Standardize and reinforce processes for eliciting requirements designing and validating system functionality Can mentor Junior Business Analysts Technical Consultant and provide guidance on the daily support issues . Work with cross functional teams spread across geographies Ability to work effectively with a multicultural team Ability to clearly communicate complex analytical issues to clients and to wider nonexpert stakeholders work closely with the senior stake holders in the business as well as in different departments Engage stakeholders to identify crossfunctional features and impacts to current processes operations and platforms Experience and desire to work in a management consulting environment.
Along with competitive pay as a fulltime Infosys employee you are also eligible for the following benefits :
401(k) plan and contributions dependent on salary level
Paid holidays plus Paid Time Off
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone email or face to face. Travel may be required as per the job requirements. Infosys is a global leader in nextgeneration digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AIpowered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our alwayson learning agenda drives their continuous improvement through building and transferring digital skills expertise and ideas from our innovation ecosystem.
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy childbirth or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
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