Xfinity Retail Sales Consultant - Mount Laurel, NJ

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Comcast brings together the best in media and technology. We drive innovation to create the worlds best entertainment and online experiences. As a Fortune 50 leader we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace thanks to our remarkable people who bring cuttingedge products and services to life for millions of customers every day. If you share in our passion for teamwork our vision to revolutionize industries and our goal to lead the future in media and technology we want you to fastforward your career at Comcast.
Job Summary

Responsible for assisting and consulting with customers on our products and services by utilizing knowledge skills and technology to achieve a world class sales and service experience Works with moderate supervision/guidance. Is accountable for individual results and impact on team.
Job Description

$25.69 Hourly Salary is $18.00/hour Base Targeted Commission
Core Responsibilities
Passionately represents products and services by sharing and demonstrating product and sales knowhow with customers.
Provides product demonstrations to educate customers on full product capabilities to increase their experience.
Takes a customerfirst approach with all customer interactions. Listens and evaluates customer needs and provides appropriate solutions.
Achieves sales and customer experience goals and objectives.
Provides comprehensive customer onboarding activities and ensures customers fully understand how to use and handle all company products/services and gains their consent.
Performs operational and administrative tasks. Partners with customer care to resolve customer issues as appropriate.
Consistently demonstrates sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates.
Align with all company and retail operational policies and procedures.
Completes training requirements and engages in team huddles and learning. Knows and understands sales compensation plan and its key elements.
Able to work a flexible schedule that includes evenings weekends holidays variable schedule(s) and overtime as needed. May be asked to work in alternate stores outside of home base store. Regular consistent and punctual attendance. Able to carry and lift up to 25 pound boxes stand and move about the store constantly. Other duties and responsibilities as assigned.

Employees at all levels are encouraged to:
Understand our Operating Principles; make them the guidelines for how you do your job
Always improving the customer experience think and act in ways that put our customers first give them detailed digital options at every touchpoint and make them promoters of our product packages.
Know your stuff be hardworking learners users and advocates of our groundbreaking technology products and services especially our digital tools and experiences
Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles making callbacks and helping us elevate opportunities to do better for our customers
Strives for outstanding results and drives growth. Respect and promote diversity and inclusiveness. Do whats right for each other our customers investors and our communities! Win as a team make big things happen by working together and being openminded.
What are the BENEFITS of Comcast

Development and Advancement Opportunities
Parental Leave
Vacation
Employee Resource Groups
Day 1 Medical/Dental/Vision Insurance
401k Matching
Discounted Services (must reside in the footprint)
Xfinity Mobile Discounts
Many more benefits and perks!
Disclaimer:
This information has been crafted to indicate the general nature and level of work performed by employees in this role. It is not crafted to contain or be interpreted as a comprehensive inventory of all duties responsibilities and qualifications.
Comcast is an EOE/Veterans/Disabled/LGBT employer
Skills

Communication Critical Thinking Problem Solving CustomerFocused Persuasion Professional Integrity Resilience Self Motivation Teamwork Technical Knowledge Workplace Organization
Compensation

Base Pay: $18.00
Total Target Compensation (Base Pay plus Targeted Commission): $25.69
Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan while most nonsales positions are eligible for a Bonus. Additionally Comcast provides bestinclass Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most and should help you care for those who matter most. Thats why we provide an array of options expert guidance and alwayson tools that are personalized to meet the needs of your reality to help support you physically financially and emotionally through the big milestones and in your everyday life