drjobs Account Operations Executive

Account Operations Executive

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1 Vacancy
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Job Location drjobs

Basingstoke - UK

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Purpose:

Provide an excellent customer experience through full ownership of all sales administrative tasks including the accurate and timely processing of sales orders and directly interacting with Customers Account Managers & any relevant internal departments.

Responsibilities:

  • Ownership of any customer related administration including the use of Portals customer feeds and back order management

  • Ensure all orders/ amendments/ reports are actioned within agreed SLAs providing an exceptional level of service to the customer

  • Develop strong and professional relationships with Customers Account Managers & any relevant internal departments

  • Take responsibility for ensuring any escalations are dealt with in a timely and effective manner

  • Take on any other duties as requested by their line manager to support the sales function to achieve agreed KPIs

Knowledge Skills and Experience:

  • Strong attention to detail

  • Process driven & results orientated

  • Customer focused

  • Excellent organization skills

  • Effective time management and prioritizing skills

  • Numerate

  • Excellent telephone manner

  • Excellent communication skills

  • Excellent customer relations skills

  • SAP R3 (preferable)

  • Working knowledge of Word Excel Outlook

At TD SYNNEX we embrace diversity and promote equal opportunities. As a Disability Confident employer we are committed to providing everyone with the opportunity to demonstrate their skills talent and abilities by offering reasonable adjustments throughout the recruitment process and in the workplace where required.

We value the difference that you bring and offer a culture for you to thrive and succeed.

#LIKG1

#LIHYBRID

Key Skills

Whats In It For You

  • Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
  • Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development and many more ondemand courses.
  • Elevate Your Personal WellBeing: Boost your financial physical and mental wellbeing through seminars events and our global Life Empowerment Assistance Program.
  • Diversity Equity & Inclusion: Its not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education meaningful peertopeer conversations and equitable growth and development opportunities.
  • Make the Most of our Global Organization: Network with other new coworkers within your first 30 days through our onboarding program.
  • Connect with Your Community: Participate in internal peerled inclusive communities and activities including business resource groups local volunteering events and more environmental and social initiatives.

Dont meet every single requirement Apply anyway.

At TD SYNNEX were proud to be recognized as a great place to work and a leader in the promotion and practice of diversity equity and inclusion. If youre excited about working for our company and believe youre a good fit for this role we encourage you to apply. You may be exactly the person were looking for!

Employment Type

Full-Time

Company Industry

About Company

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