Personal Support Worker - Luther Village on the Park - Internal Applicants Only

PLEASE NOTE THIS IS AN INTERNAL POSTING AND ONLY INTERNAL APPLICANTS WILL BE CONSIDERED

Join Our Team
Imagine being part of an organization that adds value to our community cares about its staff and creates a supportive workplace environment. Starling Community Services (formerly Lutherwood) is a progressive notforprofit health and social service organization that strengthens peoples lives by providing mental health employment and housing services to more than 18000 people annually in Waterloo Region and Wellington County.

We need great people like you to help us realize our mission and support communities where everyone experiences mental wellness opportunities for employment a place to call home and a sense of belonging.

There are 3 Parttime Permanent Personal Support Worker positions available starting on May 25 2025 working minimum 50 hours Biweekly.

This Position Include Night Shifts.

Your Role:

Assists residents with activities of daily living including assisting with personal care hygiene medication reminders and ambulation throughout the building. Observes and reports changes in resident behavior and physical and mental wellbeing to supervisor. Supports residents with strategies to navigate and manage changing physical and cognitive needs. Assists in ensuring that a clean safe and comfortable environment is maintained for residents. Completes required charting and documentation within the PointClickCare resident database. Maintains the confidentiality of information relating to residents and their families. Works intentionally from an antiracist antioppressive perspective to further create a sense of belonging at the Village.

Tasks:

Resident Care:

1. Assists residents with personal care (e.g. dressing choosing clothes bathing toileting incontinent care nail care assistance with movement to and from dining room as per plan of care).

2. Assists in providing culturally inclusive care according to the residents care plan.

3. Provides medication reminders to residents responsible for their own medication.

4. Carries a mobile device and promptly responds to emergency response system alerts. If unable to respond within the required timeframe secures backup assistance as required.

5. Assists residents in moving to and from inhouse essential appointments based on residents plan of care.

6. Participates in the admission orientation and transfer of residents as directed by the RPN.

7. Identifies and reports changes in resident behaviour as well as physical and mental wellbeing to the RPN and supervisor.

8. Tidies residential living spaces and completed bedmaking in Memory Care.

9. Provides sensitive adaptive and supportive environment for residents e.g. reading writing letters listening and talking with them going on walks on property etc.

10. Participate in training on proper use of lifting equipment. Assists with ambulation positioning and one person transfers using mechanical lifts and other assistive devices.

11. Completes treatment for residents as assigned (i.e. blood pressure vital signs topical creams) and documents as per policy.

12. Provides full palliative care (e.g. providing full bed care) with and without outside agency involvement.

13. Provides bridging care for residents with evolving care needs while supplemental support and care is being arranged.

14. Completes safety checks as per plan of care and directed by the RPN.

15. Performs safety checks with Memory Care residents and with residents elsewhere in assisted living facility if needed.

16. Providing resident centered care without judgement and respecting residents autonomy and their right to make decisions regarding their care.

Administration:

17. Supports with the maintenance of resident records incident reports and other documentation in accordance with policies and procedures and legislative requirements.

18. Monitors the roam alert system for Memory Care residents and ensures that the system remains operational reporting any system concerns to supervisor.

19. Reorganizes daily worksheets as needed to respond to changing physical and cognitive needs of residents.

20. Utilizes electronic systems (PointClickCare) to access resident information and care plan information.

Your Talents and Experience:

Personal Support Worker Certificate from an accredited school or equivalent education or experience preferred. Must have Grade 12 education and experience working with seniors or within a relatable caregiving role. Knowledge of infection prevention and control is essential. Must be able to communicate clearly and professionally with colleagues and residents and maintain a commitment to providing exemplary resident care. Time management skills including prioritization and multitasking are essential and must have an ability to navigate completion of daily task list while maintaining sensitivity and adaptability to the evolving needs of residents. Must be able to consistently apply sound judgement and be observant to changes in resident behavior utilizing knowledge of basic medical issues and conditions escalating medical concerns to supervisor. Basic computer and electronic documentation skills required with a willingness to embrace new healthcare technologies. Good written and oral communication skills. Must be resourceful with the ability to autonomously problemsolve while adhering to regulatory and internal policies practices and procedures. Ease in building relationships with residents and their families is essential and skilled at motivating residents to maintain or increase their independence. Capable of performing physically demanding work within a fastpaced environment. Demonstrates compassion and empathy for the changing needs of residents and their families and takes initiative to ensure a safe supportive and welcoming home for the residents and guests. Alignment with the agencys commitment to antiracism and antioppression. Demonstrates a passion and willingness to learn for antiracism and antioppression practices.

Whats in it for you

Job Band MB (hourly wages): Min $21.62 Mid $22.96 Max $24.33

• A positive work culture inclusive workplace policies and employee wellness initiatives.
• Enrollment in a defined pension plan with the Heath Care of Ontario Pension Plan (HOOPP).
• Enrollment in our Modular Health and Dental Benefits plan with Sun Life.
• Access to our Employee and Family Assistance Program which provides free and confidential counselling resources and services.
• Paid vacation (accumulated biweekly)
• 15 hours of personal time per year.
• Paid sick time (accumulated monthly) to a maximum of 300 hours.
• 11 paid holiday benefits per year plus a floater day.
• Discounted GRT passes through membership with Travel Wise.
• Employee Referral Incentive Program.
  
• Professional development and tuition reimbursement opportunities.
• Staff appreciation events

If you are communityfocused and share our values and antiracism commitment we want you to grow with us. Please submit your application through BambooHR in confidence no later than 4 pm on May 12 2025.

This is an internal and external posting.

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If you dont have every single requirement and the exact level of experience listed in our description but the skills and experience needed for the role still resonate with you please consider applying. Diversity of experience and skills combined with passion is a key to innovation and quality; therefore we encourage people from all backgrounds to apply to our positions. Please let us know if you require any support submitting your application or during the interview process by contacting Human Resources at or by callingext. 1247.

Commitment to Equity

As a community agency delivering mental health employment and housing services Starling Community Services acknowledges Canadas history of systemic racism oppression and the need for structural and institutional change. We are committed to continuously improving so that we may deliver equitable and accessible services to our entire community.

We are dedicated to embedding equity practices into the fabric of our organization recognizing that this requires ongoing effort education and dialogue. Guided by our equity strategy we are committed to providing equal opportunities for career advancement professional development and success for all staff regardless of their identity or background.