IT Support Specialist
IT Support Specialist
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Salary Not Disclosed
1 Vacancy
Job Description
At Clarke University we look for individuals who lead from the heart and embrace our values of education charity justice and freedom. By creating a community focused on care we empower everyone at Clarke to do and be their best. We offer meaningful work a safe and friendly work environment and an outstanding benefits package. So if you are looking for a place where you can make a positive impact we hope you will consider our One Clarke One Community
We are seeking a skilled IT Support Specialist to join our team. This role focuses on providing exceptional technical support to faculty staff and students ensuring seamless use of applications operating systems and devices (PCs Macs tablets and phones) in a Microsoft 365 environment. Responsibilities include troubleshooting hardware and software issues delivering user training and enhancing campus technology experiences. While not required familiarity with app development using tools like Microsoft Power Automate is a plus.
Key Responsibilities:
Provide frontline support for Microsoft 365 applications Windows 11 macOS (e.g. Sequoia) and mobile devices (iOS Android).
Troubleshoot and resolve hardware software and network issues in a largescale environment.
Conduct training sessions to empower faculty and staff in using campus technologies effectively.
Assist with system administration and user account management.
Optionally contribute to automation projects using Microsoft Power Apps and Power Automate or similar tools if skills align.
Qualifications:
Bachelors degree in Computer Science Information Systems or a related field or equivalent professional experience.
Proficiency in Microsoft 365 (e.g. Teams Outlook SharePoint) Windows 11 macOS and Adobe Creative Cloud.
Two years of experience supporting hardware and software in a networked environment.
Two years of experience providing enduser technical support.
Familiarity with Microsoft Power Automate or workflow automation tools is desirable but not required.
Strong communication and problemsolving skills to support diverse campus users.
To Apply: Please submit a cover letter and resume online at . Applications will be reviewed immediately and accepted until the position is filled.
Clarke University is dedicated to fostering an inclusive campus community that values everyones unique contributions. We promote a welcoming learning environment and do not discriminate against any employee or applicant based on race color religion sex (including pregnancy gender identity and sexual orientation) national origin age disability or genetic information.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
