Animal Services Manager (Animal Services)

Position will be open until filled.

We are currently seeking:

An Animal Services Manager to join our team. In this role you will manage the Citys animal services division to administer field operations shelter operations and client services to citizens and organizations.

Your responsibilities will include:

1. Overseeing and coordinating Animal Services operations including field operations ordinance enforcement program administration case management shelter operations regulatory compliance client services and community outreach programs.
2. Leading and/or participating in the development implementation and administration of Animal Services policies and procedures in accordance with internal and other agency requirements; establishing goals objectives and priorities.
3. Reviewing and monitoring legislative changes and/or mandates impacting Animal Services programming; coordinates the implementation of Animal Services initiatives.
4. Developing administering and monitoring assigned budgets; calculating preparing and submitting budget requests and amendments as necessary.
5. Hiring training supervising and evaluating the performance of assigned personnel; monitors and ensures staff compliance with departmental policies procedures and requirements.
6. Administering and coordinating the promotion and delivery of Animal Services programming; develops program marketing and outreach.
7. Liaising with outside agencies and community organizations regarding client referrals and/or the delivery of program services.
8. Addressing and facilitating the timely and effective resolution of client issues and complaints.
9. Preparing and maintaining various types of program records reports and documentation; monitoring and maintaining compliance with all regulatory reporting requirements.
10. Managing the activities and functions of the City animal services employees; prioritizing and assigning tasks and projects; tracking and reviewing work activities; training staff and evaluating work performance.
11. Administering lifesaving programming to maintain the humananimal bond and ensure the health and safety of San Angeloans and their pets.

The above duties are not intended to serve as a comprehensive list of all duties performed by all employees in this classification only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional positionspecific duties.

Requirements and Skills:

• Operating a personal computer utilizing a variety of business software.
• Effective communication both verbal and written.
• Establishing and maintaining cooperative working relationships with staff City departments outside agencies contractors vendors and the general public.
• Skill in handling multiple tasks prioritizing and problemsolving under pressure.
• Ability to diffuse heated encounters both human and animal.

MINIMUM QUALIFICATIONS:

Education and Experience:

Bachelors degree in health sciences or related field preferred; AND five years experience in municipal sheltering; OR an equivalent combination of education and experience.

Required Licenses or Certifications:

• Must possess a valid Texas Driver License with a good driving record.
• Applicants with an outofstate driver license must provide an original certified driving record from the state of driving licensure.
• Certification from recognized organization preferred.

Physical Demands / Work Environment:

• Ability to work with frequent interruptions and changes in priorities.

If youre passionate about Animal Services and want to contribute to creating a positive workplace we encourage you to apply. This position offers valuable experience in a fastpaced environment.

Required Experience:

Manager