Product Support Engineer (Onsite)

Date Posted:

Country:

United States of America

Location:

TX232: Richardson 1727 CityLine 1727 East CityLine Drive Building C27 Richardson TX 75082 USA

Position Role Type:

Onsite

U.S. Citizen U.S. Person or Immigration Status Requirements:

Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required as only U.S. citizens are eligible for a security clearance

Security Clearance:

DoD Clearance: Secret

At Collins Aerospace were working sidebyside with our customers and partners to dream design and deliver solutions that redefine the future of our industry. By reaching across the markets we serve and draw on our vast portfolio of expertise and we are making the most powerful concepts in aerospace a reality every day. As the industry faces new challenges and embraces new technologies Collins is collaborating and innovating with our customers to bring big ideas to life. And together were redefining the future of aerospace.

The Mission Systems C3BM Engineering Department in Collins Aerospace is seeking a Production Support Engineer to perform lab integration activities on the ABMS DIPN contract.

We are seeking a Product Support Engineer to work in Richardson Texas. An active and transferable U.S. Government SECRET clearance is required prior to start date

What You Will Do:

The Product Support Engineer is responsible for performing production assembly and checkout of HW SW network communications equipment racks embedded COTS and program unique SW components. You will work closely with multiple teams to support deriving processes needed forSW deployment and HW component rack and stack activities. The Product Support Engineer decomposes technical features into process and checklist tasks required to build out the HW and SW equipment rack capabilities defined by program requirements and schedules. This includes supporting technical and program planning reviews withprogram stake holders. You will also define and adhere to team process procedures program standards and guidance to ensure all delivered equipment meets requirements.

Additional responsibilities include but are not limited to:

• Testing of Hardware and Software forconnectivityand usability

• Installation and Configuration ofHardware in a lab environment

• Support for development and test teams utilizing equipment in the lab

• Creating maintaining and improving existing processes

• Establish customer lab requirements for program product line features

• Tracking tasking and planning future tasks for program efforts.

• Design the support systems machines network devices and other infrastructure equipment

• Establish and Maintainconnectivitybetween lab environments and configure all networkaccessneeded

• Ensure reliableaccessto program systems

• Able to lift equipment up to 30 lbs

• Documentation of changes within the program configuration of hardware.

Qualifications You Must Have:

• Typically requires a degree in Science Technology Engineering or Mathematics (STEM) and minimum 5 years prior relevant experience or an Advanced Degree in a related field and minimum 3 years of experience

• Active and transferable U.S. Government SECRET clearance is required prior to start date

• U.S. citizenship is required as only U.S. citizens are eligible for a security clearance and only U.S. citizens are authorized to access information under this program/contract

• System Administration and best practices experience

• Familiarity with Linux Systems and Windows System

• Windows Remote Desktop System (RDS)

• Familiar HyperV virtualization of hardware

• Network design network configuration managed switches routers

• Testing of hardware and software forconnectivityas required

• Installation and configuration of hardware experience

• Agile methodology experience (Jira Confluence)

• Basic understanding of DevOps and CI/CD pipeline

• Basic knowledge of configuration management

• Excellent communication and collaboration skills

• Ability to prioritize and make datadriven decisions

• Strong problemsolving and analytical skills

Qualifications We Prefer:

• Understanding of complex network solutions

• Understanding of Networking fundamentals and Network deployments

• Experience leading or working with cross functional teams

• Experience with Requirements derivation and testing

• Experience working with JIRA & Confluence

What We Offer:

• Medical dental and vision insurance

• Three weeks of vacation for newly hired employees

• Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution including a Lifetime Income Strategy option

• Tuition reimbursement program

• Student Loan Repayment Program

• Life insurance and disability coverage

• Optional coverages you can buy pet insurance home and auto insurance additional life and accident insurancecritical illnessinsurance group legal ID theft protection

• Birth adoption parental leave benefits

• Ovia Health fertility and family planning

• Adoption Assistance

• Autism Benefit

• Employee Assistance Plan including up to 10 free counseling sessions

• Healthy You Incentives wellness rewards program

• Doctor on Demand virtual doctor visits

• Bright Horizons child and elder care services

• Teladoc Medical Experts second opinion program

• And more!

Learn More & Apply Now!

Collins Aerospace an RTX company is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities comprehensive portfolio and expertise to solve customers toughest challenges and to meet the demands of a rapidly evolving global market. With 68000 employees across 46 countries around the world we offer an extensive flight list of opportunities to explore the depth of our organization. Join us and help build a more advanced more autonomous more connected more electric and more sustainable future!

Do you want to be a part of something bigger A team whose impact stretches across the world and even beyond At Collins Aerospace our Mission Systems team helps civilian military and government customers complete their most complex missions whatever and wherever they may be. Our customers depend on us for intelligent and secure communications missionized systems for specialized aircraft and spacecraft and collaborative space solutions. By joining our team youll have your own critical part to play in ensuring our customer succeeds today while anticipating their needs for tomorrow. Are you up for the challenge Join our mission today.

*Please ensure the role type (defined below) is appropriate for your needs before applying to this role.
ONSITE: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees as they are essential to the development of our products.

At Collins the paths we pave together lead to limitless possibility. And the bonds we form with our customers and with each other propel us all higher again and again.

Apply now and be part of the team thats redefining aerospace every day.

The salary range for this role is 82000 USD 164000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer including but not limited to the role function and associated responsibilities a candidates work experience location education/training and key skills.

Hired applicants may be eligible for benefits including but not limited to medical dental vision life insurance shortterm disability longterm disability 401(k) match flexible spending accounts flexible work schedules employee assistance program Employee Scholar Program parental leave paid time off and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collectivebargaining agreement.

Hired applicants may be eligible for annual shortterm and/or longterm incentive compensation programs depending on the level of the position and whether or not it is covered by a collectivebargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including but not limited to individual performance business unit performance and/or the companys performance.

This role is a role. If the successful candidate resides in a U.S. territory the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability or veteran status or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans Readjustment Assistance Act.

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