Client Service Coordinator
Client Service Coordinator
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Job Description
If you are a current associate you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.
Maximize the number of pets seen by the hospital team through through a productive and efficiently run hospital to support the needs of our wellness plan clients.
Provide professional efficient and exceptional service at all times. This includes encouraging hospital visits welcoming clients and pets ensuring that they are comfortable in the hospital and educating them about their pets health.
Educate clients about Optimum Wellness Plans preventative care pet health needs and hospital services Assist incoming clients by completing the required documentation entering all pet information and history in the computer utilizing proper collars and tags for identification and ensuring prompt service.
Assist outgoing clients by providing all necessary instructions information and invoices dispensing prescription items per the veterinarians instructions selling retail products and scheduling future appointments.
Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures.
Conduct administrative functions as necessary.
Other job duties as assigned.
The pay range for this role is
The pay range listed reflects a general hiring range for the area with the specific rate determined based on the candidates experience skill level and education and may vary depending on location or applicable minimum wage laws.
Here at Banfield we prioritize your wellbeing and professional growth by offering a comprehensive total rewards package including health wellness and financial support for you your family and even your pets. Check out some of our Meowvelous benefits:
Comprehensive Medical Dental and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. Weve got your essential medical dental and vision care covered.
Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.*
BestinClass Student Debt Relief Program (for FullTime DVMs): At Banfield we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the longterm health of the veterinary profession.
Paid Time Off and Holidays: Take a break recharge your wellbeing and celebrate days of personal significance with paid time off and holidays.*
TopTier Mental Health and Wellbeing Resources: Your mental health matters. Access our industryleading resources including free coaching and counseling sessions to support your overall wellbeing and help you thrive.*
Associate Life Insurance (companypaid) & Supplemental Life Insurance: Protect your loved ones with our companypaid Associate life insurance and have the option to purchase additional coverage for extra peace of mind.
CompanyPaid Short and LongTerm Disability: Feel secure knowing that if you face a temporary or longterm disability youll have financial protection.
Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pretax money. Its a smart way to manage your budget and take care of your needs.
Health Savings Account (HSA): Make the most of your healthcare dollars with a taxadvantaged HSA allowing you to pay for medical expenses with pretax funds.
Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption giving you precious time to bond with your new family addition.
Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.*
BackUp Child and Elder Care & Family Support Resources: When lifes unpredictable moments arise our backup care and family support benefits provide the help you need to keep things running smoothly.*
Fertility and Family Building Support: Were here for you on your journey to parenthood offering comprehensive support for fertility treatments and familybuilding options.
Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program designed to fit your busy lifestyle and keep you moving.
Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays critical illness and accidents.*
Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.*
Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.*
Commuter Benefits: Say goodbye to commuting stress with our commuter benefits making your daily journey more convenient and costeffective.*
Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.*
Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services making life more affordable and enjoyable.*
Benefits eligibility is based on employment status. Fulltime (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Parttime Associates are eligible for those benefits with an asterisk (*).
Required Experience:
IC
Employment Type
Full-Time
