Junior Collections Specialist
Junior Collections Specialist
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Job Description
At U.S. Bank were on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions enabling the communities we support to grow and succeed in the right ways all more confidently and more oftenthats what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life and each person is unique in their potential. A career with U.S. Bank gives you a wide evergrowing range of opportunities to discover what makes you thrive. Try new things learn new skills and discover what you excel atall from Day One.
Job Description
Collects payment on assigned delinquent accounts by reviewing documentation contacting customers/clients by telephone and/or written correspondence and arranging repayment schedules in order to minimize loss to the organization.
Basic Qualifications
- High school diploma or equivalent
- Minimum one year of experience in collections and/or customer service activities
Preferred Skills/Experience
- Some knowledge of loan collection policies and procedures fair debt collection practices and related laws
- Strong customer service/relations skills
- Ability to identify and resolve exceptions and to organize and interpret information
- Good verbal and written communication skills
If theres anything we can do to accommodate a disability during any portion of the application or hiring process please refer to ourdisability accommodations for applicants.
Benefits:
We offer an exciting fastpaced and diverse working environment with employees of many different nationalities. We provide benefits to help you protect your health and financial security; and give you peace of mind. We also invest in your career growth with development resources that give you the opportunity to stretch and shine.
Posting may be closed earlier due to high volume of applicants.
Required Experience:
Junior IC
Employment Type
Full-Time
