Join usas a House Porter at 45 Park Lane Hotel recently recognised as one of TheSunday Times Top 10 Best Places to Work for in 2024. We continually strive tobuild and nurture a culture where inclusiveness is part of our DNA reflectedin our values of passion personality respect working together andcreativity. We believe that a variety of perspectives enriches our culture anddrives our success.
We careabout your career and are proud to have the absolute best people in theindustry.When youjoin us as a House Porter at 45 Park Lane Hotel you will have a unique opportunityto excel in your field.
You will learn from your fellow Legends and ourawardwinning learning academy to achieve the highest standards in craftservice and leadership.
What youll do
As aHouse Porter youll enjoy your work and take pride in delighting our guests:
- You will be responsible for seamless servicediscretion intuitive and flexible during the day. This will include eye fordetail thoroughness and hygienic all to ensure our guests receives nothingbut the best experience.
- Sometimes our guests have special requestsinvolving special setups additional supplies moving furniture collection ofsupplies deep cleaning of guest rooms and even special occasions. Most ofthese requests are fulfilled by our House Porters
The itemsshared are the essence of a day in the life of a House Porter but well makesure you are provided with specifics on how we care for our hotel.Theoperational hours of work are shiftbased and may be subjected to change. Thesecurrently set as:
- Monday toFriday: 07:30 23:00
- Saturdayand Sunday: 08:30 23:00
What youll bring
- Previous experience in a 5star hotel at least 1 yearas a housekeeping/linen porter performing light/deep leaning housekeeping maintenance tasks and service through assigned property
- Verbalcommunication skills English is the primary language used in our hotel.
- Patience and the ability to remain calm in stressful situations.
- The ability to work on your own.
- Customer service skills.
- To be thorough and pay attention to detail.
- Physical fitness and endurance.
- The ability to organise your time and workload.
Preferred Skills
- Carrying out of heavy lifting furnituremoving dusting vacuuming mopping linen counting stock taking stockdistributing guest assisting and team work
What youll get
- Complimentary Stays: Enjoy complimentary stays withbreakfast at Dorchester Collection Hotels every year.
- Discounts: Get 50% off food and beveragesat selected bars and restaurants within the Dorchester Collection: EnjoyFriends & Family stay discounts out hotels Benefit from discounts atvarious high street and online shops
- Employee Perks: Enrol from day 1 into the AvivaPrivate Pension scheme (we contribute 8% towards your pension); Benefit fromSeasonal ticket loan Rental deposit scheme private financial advice and Eyecare vouchers.
- Training and Development: Advance in your career byaccessing various apprenticeships from Level 2 to Hospitality Degree Level partner with outstanding nationally recognised Apprenticeship providers.
- SocialEvents: Participate in vibrant social events including a summer party winterball pub quizzes and cultural and milestone recognition celebrations.
- Referral Bonus: Earn a 1000 bonus when yourecommend a friend.
- Wellbeing Support: Access immediate wellbeingadvice because we care about our employees.
We celebrate diversity and are committed tocreating an inclusive environment for all employees and applicants. If you needus to do anything to support you during the recruitment process (such asadjustments to how you applyalternative formats of information or adjustments to the assessment processitself) please do call People & Culture team onor email so that we can discuss how wecan support you through this process.