Social Worker
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Job Description
Job Details
Description
We exist so families can get better together. Each night we keep 181 families close to the care and resources they need through six area Ronald McDonald Houses and four Ronald McDonald Family Rooms. Enabling families to stay close to their hospitalized child supports the health and wellbeing of the child and saves families more than $10 million in hotel and food costs each year. We also operate the Ronald McDonald Care Mobile program providing medical care to children in underserved areas. RMHCCNI is an independent notforprofit 501(c)(3) organization.
This position is responsible for providing familycentered social work services to guests of Ronald McDonald House Charities of Chicagoland and Northwest Indiana (RMHCCNI). In alignment with the organizations commitment to enhancing FamilyCentered Care the social worker collaboratively engages families hospital social workers RMHCCNI staff and community partners. The social worker advances the organizations ability to provide holistic support to families as they navigate their childs medical crisis.
Essential Job Functions
- Conduct regular direct compassionate outreach to family members who are guests of RMHCCNI to facilitate identification of needs and emotional support
- Coordinate resources and supportive services between RMHCCNI hospital social workers and community providers based on individual family need
- Proactively monitor patient/family care and discharge plans and assist families with preparing for transition to home communities
- Collaborate with family services staff to address unique or challenging family concerns or needs; aid in crisis assessment and response
- Identify and cultivate partnerships to enhance array of supportive services offered within RMHCCNI programs (focused on wellness recreation sibling/child support financial psychosocial needs)
- Develop and lead individual and group activities for adults and children focused on enhancing wellbeing and providing emotional support
- Provide program operational support to family services staff when needed
- Maintain thorough timely and professional client records and data utilizing RMHCCNI database systems and processes
- Design and use methods of integrating family voice into evaluation and enhancement of programming and services
- Advance staff/volunteer knowledge and training related to FamilyCentered Care in collaboration with the Director FamilyCentered Care.
Education and Experience
- Bachelors or Masters degree in social work required. Masters highly preferred.
- At least three years experience providing direct familycentered services in healthcare or notforprofit setting.
- Proficiency in Spanish is strongly preferred as this role regularly interacts with Spanishspeaking individuals and families. Spanish proficiency enables us to provide more inclusive accessible and culturally responsive services to the communities we serve.
Knowledge Skills and Abilities
- Understanding of the complex circumstances and challenges facing families with criticallyill children
- Passionate about serving families from diverse backgrounds and a demonstrated commitment to advancement of equity and inclusion for marginalized or underserved families
- Experience thinking critically and holistically about family experience and needs to identify gaps in coordination of supportive services; demonstrated ability to develop actionable processes to meet needs
- Ability to apply knowledge of familycentered practice child development family systems theory social determinants of health and traumainformed practice to engagement and response strategies
- Compassionate resourceful creative and flexible in approach to family engagement and service
- Ability to provide clinicallyinformed support to adults and children in individual and group settings
- Ability to selfdefine priorities and work tasks within an adaptable system of support service coordination and program development; interest and experience in continued innovation and refinement within a familyfacing program
- Training in crisis assessment and intervention; ability to respond calmly professionally and empathetically when others are in distress
- Knowledgeable about principles and methods of case management and familycentered practice including familiarity with client documentation systems
- Consistent clear and detailed communicator across varying levels of literacy and communication preferences
- Desire to be an advocate for families with internal and external stakeholders
- Attentive to collection and analysis of quantitative and qualitative data for program evaluation improvement and growth
- Demonstrated commitment to social work ethics and behaviors including but not limited to principles of selfdetermination cultural competence and confidentiality
- Advanced competency in a variety of computer applications such as Microsoft Teams Outlook Word Excel PowerPoint etc. as well as an ability to quickly learn and operate organization databases applications and spreadsheets within first 90days of employment.
- Ability to plan a flexible schedule that includes some weekly evening hours and at least 2 weekend days/month.
Work Environment
- Exposed to moderate noise levels
- Frequent interruptions ability to multitask is key to success in this role
- Regular and predictable attendance is required
- Must be available to work irregular hours shifts weekends with proper notice
Physical Abilities
- Basic office work with the physical ability to move throughout the program location during the shift
- Must be willing and able to move between program locations; advanced notice will be provided
Rate of Pay:
$30$32 per hour based on experience an additional $1 per hour for hires who possess multilingual skills.
Benefits Offered:
- Medical Dental Vision
- Basic Life Shortterm and longterm disability voluntary employee/spouse/child life insurance
- Flexible Spending Dependent Care and Commuter Benefit Accounts
- Employee Assistance Program
- 401(k)
- PTO
At Ronald McDonald House Charities of Chicagoland and Northwest Indiana we believe in diversity equity and inclusion in the workplace and we welcome and will consider applications for employment from all qualified candidates regardless of race color gender national origin religion age sexual orientation gender identity gender expression genetic information individuals with disabilities pregnancy marital status status as a protected veteran or any other status protected by applicable law.
Ronald McDonald House Charities of Chicagoland and Northwest Indiana provides reasonable accommodation to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need accommodation during the application or hiring process please contact. Reasonable accommodations will be determined on a casebycase basis.
Required Experience:
Senior IC
Employment Type
Full-Time
