Advocate - PMC

POSITION TITLE: Advocate STATUS: Exempt FT GRADE: 3

DEPT: SVSS PROGRAM: Advocacy and Crisis Intervention

Salary: $45000K $48600K

REPORTS TO: CoordinatorAdvocacy & Crisis Intervention Services

SUMMARY: The Bilingual preferred Advocate provides the support needed by sexual assault survivors that enables them to make informed decisions regarding issues which range from reporting of the assault through treatment choices etc. The Advocate is responsible for providing crisis intervention for the survivors and their significant others and provides various means of ongoing support. The Advocate engages in community relationships to promote knowledge and collaborations. The Advocate actively supports the promotion of synergy across YWCA programs and in Racial Justice work.

COLLABORATES WITH: Collaborations exist with the Coordinator Advocacy & Crisis Intervention Services; SVSS staff members at the location and at other sites; other YWCA staff members; and community partners.

ESSENTIAL RESPONSIBILITIES:

Direct Services: Participate in the provision of oncall services during the workday overnight and weekends. Provide all member services to victims of sexual violence and their nonoffending significant others. Participate in the provision of twentyfour hour telephone and inperson crisis intervention services. Provide initial and ongoing support to members; provide victim referral and advocacy information by telephone hotline; provide information through medical and criminal justice programs. Represent the YWCA by maintaining professional standards and ethics. (50%)

Community Training & Institutional Advocacy: Develop and implement professional training for medical criminal justice and social service personnel regarding nonjudgmental service provision to victims of sexual violence. Promote and encourage community sensitivity to sexual assault issues. Conduct presentations and trainings for community groups and other organizations. Interact with first responders in the community to develop and to implement victimcentric policies. (20%)

Administrative Tasks: Complete required statistical reports. Maintain records for all relevant areas of direct service and volunteer program. (10%)

Volunteer Recruitment Training & Retention: Participate in the coordination and supervision of volunteer programs including: volunteer recruitment and screening; training development and continuing education; and scheduling. Maintain volunteer group records; conduct exit interviews as required. Develop and sustain recognition programs for Volunteers. (20%)

NONESSENTIAL RESPONSIBILITIES: May participate in the provision of prevention education through agency programs. Assist in the planning and implementation of special events and/or programs. May be required or invited to participate in statewide coalition meetings.

OTHER DUTIES AS ASSIGNED: Other duties outside of the responsibilities of the position may be assigned whether for a project special needs task or other assignment.

QUALIFICATIONS: A minimum of six months to a year of experience working in sexual assault domestic violence stalking or other traumarelated services is required; a longer period of experience is preferred. Previous training in sexual assault and/or related issues is preferred. Experience as an employee or as a volunteer for other nonprofit organization(s) is advantageous.

Demonstrated skills for the position relate to collaboration communication and skilled public speaking abilities; prior experience in community engagement is advantageous. The Advocate must have the ability to diplomatically present information and to work effectively with the public; skills in cultural competency are necessary. Team collaborations require the demonstrated ability to interact with other members of the work group.

The Advocate must possess the ability to effectively manage shifting priorities and to respond effectively to crises and changing circumstances. The Advocate must possess a high tolerance for chaos and highstress situations with a service orientation. The role requires highly developed skills in working with victims and family members who are in crisis; the ability to work with a diverse member base with understanding of cultural influencers without judgment is necessary.

EDUCATION REQUIRED: At minimum a Bachelors degree from an accredited college or university with a major area of study in social work human services or a related field is required.

CERTIFICATION(s) REQUIRED: N/A

WORK ENVIRONMENT: The Advocate must be available for a flexible schedule which includes oncall shifts during work days overnights and weekends and to travel locally to provide services to members. The work environment includes offices hospital emergency departments police departments and the courthouse. The noise level is usually moderate. Movement requirements include walking stooping or kneeling. There may be a need to reach or to lift objects such as packages or supplies. Communication needs include seeing hearing and speaking. There will be periods of sitting holding a telephone and using computers. Work will be completed with individuals small and large groups. Reasonable accommodations will be made for an incumbent to meet the essentials responsibilities of the position.

WORK SCHEDULE: Monday Friday 8:30am4:00pm. This position may require work on some evenings and weekends. Schedule can vary depending on the needs of the agency.