Customer Care with Social Media EUR 2, 500 Welcome Bonus
Customer Care with Social Media EUR 2, 500 Welcome Bonus
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Job Description
Customer Care with Social Media (Dutch Language) EUR 2500 Welcome Bonus
Office Location is Av. Dom Joo IILisboa Portugal
Salary is EUR 1250 per month gross with bonuses
What You Can Expect
Are you passionate about online advertising and emerging technologies Are you excited by the opportunity to work with one of the most innovative and globally recognized companies
Be part of the team supporting a top social media platform that connects hundreds of millions of users daily and is transforming the way people interact online.
Our Client
A leading name in the world of social media our client is a global platform that is constantly shaping the future of digital communication.
What Youll Do
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Support small and mediumsized businesses (SMBs) as they grow and thrive through multiple communication channels including chat email and phone
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Help expand the selfserve advertising base for SMB clients within the digital advertising space
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Deliver exceptional pre and postsales support for selfservice products
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Provide expert guidance and support on tools and products to enhance the client experience
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Identify patterns provide creative solutions and assist SMBs with challenges
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Resolve customer inquiries with professionalism and efficiency
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Share valuable feedback and insights from customers to help improve product development
What Youll Need
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Native Dutch speaker
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Strong command of English (B2 level)
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Knowledge of social media and digital advertising platforms
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At least 1 year of experience in a customer support role
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Excellent written and verbal communication skills
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Adaptable fast learner and enthusiastic about helping businesses grow
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Availability to work flexible shifts including weekends on a rotation
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Comfortable in a fastpaced dynamic environment
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Experience in customer service or call center environments is a plus
Benefits
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Join a toptier multinational company with exciting growth opportunities
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Clear and stable career path with opportunities for progression
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Comprehensive training and smooth onboarding process
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Health insurance provided from your first day
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Renewable fixedterm contract with longterm prospects
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Initial flight cost reimbursement after 9 months and airport pickup
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One annual roundtrip flight to your home country (within Europe)
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Option to stay in companyarranged accommodation
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Enjoy free organized sports activities and fun social events
Employment Type
Full Time
