Service Advisor
Service Advisor
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Job Description
At Fletcher Jones Toyota of Carson our mission is to deliver a world class guest experience through the pursuit of excellence. It is this journey fueled by innovation and integrity that has led us to be a part of the nations #1 familyowned automotive group. We are seeking a Service Advisor to join our team as we continue to change the industry.
The Service Advisor is responsible for ensuring an exemplary experience for the service customer by providing a prompt and friendly greeting listening to their description of problems or services needed preparing repair orders and being proactive accurate and thorough in communication. The Service Advisors serves as a liaison between customer and technician ensuring the customers needs are understood by the technician and the recommended service and/or repairs are understood by the customer.
If in your personal pursuit of excellence you have developed a proven track record of consistently producing outstanding results through a commitment to continuous and neverending improvement join us. Your next opportunity awaits.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
- 401(k)
- 401(k) matching
- Flexible spending account
- Professional development assistance
- Life insurance
- Employee assistance plan
- Disability insurance
Responsibilities
- Meet with customers and determine their needs for repair and/or service of their vehicle issues
- Prepare accurate Repair Orders showing time cost and labor estimates verifying warranty and service contracts and reviewing with clients
- Monitor the progress of each vehicle throughout the day and update customers frequently
- Increase profitability by maximizing sales by promoting the sale of labor parts and accessories by providing explanation of estimates and obtaining approval for work that is sold
Qualifications
- Valid drivers license and clean driving record
- Previous experience as a Service Advisor preferred
Pay: $89400 $194000 / year is the expected total annual earnings after factoring in all forms of compensation including hourly pay commissions overtime benefits (vacation and sick) etc. Employees in this position will primarily be paid commissions based on performance but will also be paid minimum wage ($16.50/hr) for nonsales work and for rest periods. Commissions range from $77000 to $186000 per year based on performance.
At Fletcher Jones Automotive Group we attract nurture and retain the most talented people in the industry by providing the highest quality work environment where productivity creativity and personal and professional growth can flourish. We believe our team sits behind the wheel of the Fletcher Jones brand that drives our company toward success.
We are an Equal Opportunity Employer
Required Experience:
Unclear Seniority
Employment Type
Advisor
