Office Support Specialist 2025-01243
Office Support Specialist 2025-01243
Posted on :
11-05-2025
Employer Active
1 Vacancy
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Job Description
Description and Functions
- Open Until FilledGENERAL DESCRIPTION:
The purpose of the DVR Office Support Specialist position is to assist the rehabilitation counselor and area manager daily and DVR administration as requested. This position supports the agencys efforts to provide services to individuals with disabilities to obtain employment in an integrated setting. The Office Support Specialist works under limited supervision and provides daily management and oversight of their local DVR offices to ensure that all procedures and operations that occur in each office meet the established agency criteria.
In addition to compensation employment at the Department of Workforce Services provides the following:- Culture of public service and a commitment to work/life balance
- Eligibility for Public Service Student Loan Forgiveness
- Health Dental and Vision Insurance
- State Retirement plan and additional savings opportunities
- Paid vacation sick leave and holidays
- For additional information regarding the benefits package please visit Resource Contact:
ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function that may be performed at the job level.- Act as the first point of contact for the local VR office
- Provides highquality customer service to participants community stakeholders and agency staff.
- Greets screens visitors and participants to evaluate and determine needs.
- Schedules appointments for participants.
- Refers participants to appropriate supportive service agencies.
- Serves as a resource in explaining programs to community stakeholders vendors employers and agency partners.
- Accurately maintains agency files and records in the electronic case management system.
- Prepares authorizations for participant services and verifies services are coded accurately.
- Processes approved payments to vendors on time.
- Tracks and evaluates local office and participant service information for accuracy.
- Updates and maintains office supplies and office forms.
- Supports the local Vocational Rehabilitation Counselors in maintaining and reviewing case files to determine the action to be taken.
Qualifications
PREFERENCES:
Preference may be given to candidates who have experience working with individuals with disabilities.
Preference may be given to candidates with experience in complex file maintenance.
Preference may be given to candidates with experience in basic accounting.
KNOWLEDGE:- Knowledge of applicable federal state and local laws codes regulations and policies technical processes and procedures related to the department.
- Knowledge of financial record keeping and reporting principles and procedures basic accounts payable and purchasing.
- Knowledge of techniques for providing a high level of customer service.
MINIMUM QUALIFICATIONS:
Education:Associates Degree (typically in Business)Experience:01 yearof progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Assistant IIOREducation & ExperienceSubstitution:24 years of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Assistant IICertificates Licenses Registrations:NoneNecessary Special Requirements
NOTES:- FLSA: NonExempt
- The Wyoming Department of Workforce Services (DWS) uses EVerify an Internetbased system to confirm the eligibility of all newly hired employees to work in the United States. Learn more about EVerify including your rights and responsibilities.
- Former State of Wyoming employees who are rehired within 31 days from their previous employment will be required to reimburse the State of Wyoming for all Vacation and Sick leave compensation received upon separation.
- Offers of employment will be contingent upon the successful completion of a background check.
- For the Veterans preference consideration supporting documentation must accompany your application.
Supplemental Information
053Department of Workforce Services Administration Vocational Rehabilitation
Click here to view the State of Wyoming Classification and Pay Structure.
URL: State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.
Class Specifications are subject to change please refer to the A & I HRD Website to ensure that you have the most recent version.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
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