Senior Product Manger, ATS Customer Zero Adoption
Senior Product Manger, ATS Customer Zero Adoption
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$ 145100 - 273200
1 Vacancy
Job Description
Our Company
Changing the world through digital experiences is what Adobes all about. We give everyonefrom emerging artists to global brandseverything they need to design and deliver exceptional digital experiences! Were passionate about empowering people to create beautiful and powerful images videos and apps and transform how companies interact with customers across every screen.
Were on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization and we know the next big idea could be yours!
The Opportunity:
Adobe is looking for a dynamic strategic leader to champion adoption of Adobes own suite of products. As the Senior AI Product Manager ATS AI & Customer Zero Adoption you will drive Customer Zero initiatives within ATS enabling teams through the seamless integration and usage of Adobes latest tools within Adobe itself. Your goal is to ensure that Adobe serves as a model user of its own products encouraging a culture of innovation and setting leading practices that will be shared with customers worldwide.
Reporting directly to the Director for ATS AI and Customer Zero Adoption you will help to build and enable a comprehensive product strategy from conception and definition through end of life. Youll function as a critical resource for product development teams to receive feedback on Adobe products based on successful deployment and adoption across ATS. Youll promote the use of new technology and industryleading trends as part of the overall adoption portfolio.
This role in the ATS Transformation Management Office will influence Senior Director level leaders and span multiple product groups including influencing decision making and key findings for the CZ adoption roadmap. Youll drive a coordinated approach to problem solving working with various BUs and potentially outside of Adobe.
What Youll Do:
Drive Internal Product Adoption (Customer Zero):
- Act as the internal ambassador for Adobe products (including AI tools) ensuring Adobe is the first and best user of its own products.
- Develop strategies to embed Adobe tools into internal workflows showcasing leading practices that can be shared externally.
- Collaborate with product and engineering teams to capture insights and realtime feedback driving continuous product improvement.
2. Drive Adobe AI Tool Adoption and Literacy:
- A heavy focus will be place on Adobes AI and machine learning capabilities promoting tools that enhance productivity creativity and datadriven decisionmaking.
- Conduct regular workshops webinars and handson training sessions to enhance AI tool literacy across Adobe teams.
- Streamline and innovate workflows across departments by enhancing current ways of working with the latest AI solutions.
3. Feedback and Insights Loop:
- Build a structured feedback loop to capture insights on product use challenges and opportunities relaying this data to product teams for iterative improvements.
- Partner with internal teams including IT HR and department heads to align tool adoption strategies with organizational needs.
4. Metrics and Reporting:
- Develop and monitor metrics to measure adoption usage and impact of Adobes products and AI tools internally.
- Create and present regular reports on adoption progress challenges and opportunities to senior leadership.
5. Organizational Change and Communication:
- Craft and implement a comprehensive organizational change plan to promote the adoption of new tools and workflows.
- Collaborate with internal communications to build and share content that inspires enthusiasm for Adobes own products including AI solutions.
Qualifications:
- Education: Bachelors degree in business Information Technology Product Management or related concentration. MBA or equivalent experience preferred.
- Experience: Minimum 7 years in product adoption digital transformation or product management with a strong background in organizational change and crossfunctional leadership.
- Technical Skills:
- Familiarity with Adobe products especially Creative Cloud Experience Cloud and Document Cloud is a plus.
- Knowledge of AI/ML tools and applications ideally within an enterprise environment.
- Strong data analytics and visualization skills with large datasets with experience in Excel Power BI and Tableau.
- Leadership Skills: Proven track record of leading inspiring and aligning crossfunctional teams around new technologies and workflows.
- Communication Skills: Excellent communicator with experience presenting to Clevel executives and facilitating training for diverse audiences.
What you need to succeed :
- Agile: You can synthesize information from disparate sources to inform adoption approaches that drive improved productivity and satisfaction at work for Adobe employees.
- Iterative: You focus on finding the path to delivering value quickly incorporating findings and continuously improving.
- Innovative: You thrive in a forwardthinking environment eager to make Adobe a model user of its own products.
- DataDriven: Ability to analyze adoption metrics and drive actionable insights.
- CustomerCentric: Skilled at aligning product use with internal user needs and delivering exceptional internal customer experiences.
At Adobe for sales roles starting salaries are expressed as total target compensation (TTC base commission) and shortterm incentives are in the form of sales commission plans. Nonsales roles starting salaries are expressed as base salary and shortterm incentives are in the form of the Annual Incentive Plan (AIP).
In addition certain roles may be eligible for longterm incentives in the form of a new hire equity award.
StateSpecific Notices:
California:
Fair Chance Ordinances
Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and fair chance ordinances.
Colorado:
Application Window Notice
May:00 AMIf this role is open to hiring in Colorado (as listed on the job posting) the application window will remain open until at least the date and time stated above in Pacific Time in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location no specific application window applies and the posting may close at any time based on hiring needs.
Massachusetts:
Massachusetts Legal Notice
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Adobe is proud to be anEqual Employment Opportunityemployer. We do not discriminate based on gender race or color ethnicity or national origin age disability religion sexual orientation gender identity or expression veteran status or any other applicable characteristics protected by law.Learn more.
Adobe aims to make accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process emailor call (408).
Required Experience:
Senior IC
Employment Type
Full-Time
