Community Healing Unit - Community Health Advocate
Community Healing Unit - Community Health Advocate
Posted on :
11-05-2025
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1 Vacancy
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Job Description
Asian Health Services founded in 1974 provides health social and advocacy services for all regardless of income insurance status immigration status language or culture. Our approach to wellbeing focuses on whole patient health which is why we provide more than primary care services including mental health case management nutrition and dental care to more than 50000 patients in English and 15 languages: Korean Lao Burmese Mandarin Cantonese Spanish Portuguese French Mien Karen Mongolian Karenni Tagalog Khmer and Vietnamese. We offer medical dental and mental health services for all ages.
LOCATION: Asian Resource Center
JOB SUMMARY:
Under the supervision of the Community Healing Unit Program Manager the Community Health Advocate provides direct services to victims of crime hate and violence. Coordinates with the Community Healing Unit (CHU) Team to provide emotional support access to resources and warm handoffs of clients to internal and external agencies. Provides traumainformed and culturally responsive care to support the clients and encourage healing. Other activities include but not limited to: participating in outreach events creating educational materials and working on projects.
Essential Job Functions
- Coordinate with Community Healing Unit staff and CHU Program Manager to provide direct services to victims impacted by crime hate and violence.
- Conduct intake assessments on new referrals.
- Develop rapport and support clients with mental health needs.
- Connect clients to financial resources and assist with applications as needed (e.g. California Victims Compensation Fund).
- Link clients to services and referrals within AHS and to external providers and agencies as needed.
- Assist clients in navigating systems including law enforcement the court process District Attorneys office and more.
- Conduct accurate documentation of patient information and records in electronic health records system and other tracking procedures.
- Conduct and document health education and outreach activities on various health topics (e.g. access to health care/health insurance destigmatize mental illness promote healing and alternative therapies to healing etc.) in a linguistically and culturally appropriate manner with smalllarge groups and individuals.
- Refer clients who are in crisis or requiring a higher level of care to appropriate mental health service providers.
- Support and participate in program projects (e.g. organizing support groups cultural healing activities).
- Attend necessary staff meetings and trainings as designated by CHU Program manager.
- Conduct community needs assessments and evaluation activities through various formats (e.g. focus groups community surveys patient surveys key informant interviews) and participate in planning effective programs and services for AHS patients and Asian immigrant communities.
- Develop and maintain contacts and working relations with staff at other organizations serving the Asian immigrant community.
- Represent AHS in various community forums events presentations workshops coalitions and meetings.
- Coordinate and participate in health education materials development: a) Develop or adapt educational materials for cultural appropriateness in a variety of formats (written video displays/posters PowerPoint presentations etc.) b) Translate c) Design d) Duplicate e) Review materials for readability translation quality and cultural appropriateness and f) coordinate or participate in ClinicHealth Ed Materials Committee meetings.
- Assist in collection and analysis of data for funding grants and reporting requirements.
- Provide interpreting or translation services during educational workshops and activities special events meetings hearings media events educational materials and other organizational activities.
- Observe current codes of ethics and standards of practice for health care interpreting (e.g. interprets all speakers messages accurately and completely; transparently carry out various interpreter interventions such as cultural brokering to facilitate clear communication between speakers; etc.)
- Provides advocacy for AHS patients/members around community safety healing mental health access and public health priorities.
- Conduct administrative clerical and organizational tasks for the department.
General Agency/AHS Duties
- Fosters an environment that promotes trust and cooperation among clients and staff.
- Enforces clinic policies and procedures including maintenance of client confidentiality under HIPAA privacy rules to ensure that the principles of AHS are implemented.
- Plays an active role in planning organizationwide activities such as AHS general membership meetings fundraisers special clinic days and other events.
- Participates in general membership meetings fundraisers and other public events as required.
- Participates in outreach activities and agency advocacy and serves on ad hoc committees as requested.
- Attends AHS staff retreats and Board of Directors meetings as required.
- Participates in agencywide quality improvement program processes and performance improvement teams to ensure excellence in the quality of services provided across the agency.
Minimum Qualifications
- Bachelors degree in related field (i.e. social work psychology etc.) or equivalent experience and/or 4 years of relevant work experience in a health setting.
- Working proficiency in speaking reading and/or writing an Asian language with a strong preference forCantonese or Mandarin.
Preferred Qualifications
- Bachelors degree majors: health social service or other closelyrelated fields.
- Experience working in the community health field.
- Basic understanding and familiarity with concepts such as Motivational Interviewing clientcentered care and traumainformed care.
Knowledge Skills & Abilities
- The relationship between advocacy and improving the health of the Asian community.
- Cultural socioeconomic and political factors affecting health in immigrant and refugee Asian communities.
- Health social services and community resources/leaders in at least one API community.
- Leading and working with diverse staff and community members respectfully and collaboratively.
- Innovative cooperative and collaborative problemsolving.
- Planning and coordinating smallmedium scale projects and events.
- Strong interpersonal and communication skills both oral and written.
- Organizing and engaging immigrant communities in education and advocacy activities.
- Proficiency in or ability to learn English and Asian language word processing.
- Ability to work under pressure and handle multiple tasks.
- Ability to exercise good judgment.
- Ability to work independently with minimal supervision.
- Available to work on weekends and evenings as needed.
- A high level of concentration is required to coordinate multiple program tasks problemsolving with external organizations and coordination with other departments and programs of the entire organization.
Physical & Work Demands
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Rapid intense especially when faced with program and advocacy activity deadlines. Standing required about 2025% of the time including walking around. Time speaking and listening require about 7590% of the time mainly in communicating with patients staff and outside agencies and organizations. Environmental and health hazards minimal exposure however will face job stress periodically.
$30.65 $31.85 an hour
BENEFITS:
Medical Dental Vision premiums 100% paid by AHS
12 Vacation Days
12 Sick Days
13 Holidays and 3 Floating Holidays
3% 403B Employer Contributions and up to 2% Employee Match Contribution
Transportation Benefit Paid by AHS
FSA/Dependent Care Assistance
Long Term Disability
Employment Type
Full-Time
Key Skills
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