Clinic/Practice Assistant, Orthopedics & Sports Medicine - Haverhill/North Andover
Clinic/Practice Assistant, Orthopedics & Sports Medicine - Haverhill/North Andover
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a notforprofit we support patient care research teaching and community service striving to provide exceptional care. We believe that highperforming teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Our Orthopedic and Sports Medicine team treats the full spectrum of sports related injuries and orthopedic conditions from common injuries to the most complex. We offer a range of services such as sports conditioning physical therapy injury prevention and surgical/nonsurgical treatments.
Job Summary
We are seeking a fulltime 40hour Practice Assistant to work onsite Monday through Friday from 8:30am to 5:00pm in our Orthopedic/Sports Medicine office. This Practice Assistant will float between 288 Groveland Street in Haverhill and 231 Sutton Street in North Andover.Our Practice Assistants play an integral part in the operations of our communitybased physician practices. Dedicated to administrative support these Assistants serve as the gatekeepers of our practices and ensure that our team is delivering the highest quality experience that exceeds our patients expectations.
Responsibilities:
Leading up to the patient visit Practice Assistants schedule all appointments and obtain Prior Authorizations from insurances when needed for specific exams.
During the patients visit the focus is checkin which includes greeting patients answering all of their questions assisting with any previsit paperwork/forms and collecting copayments.
At the conclusion of the visit during checkout Practice Assistants are tasked with scheduling followup appointments tests and/or procedures.
Other duties include fielding all incoming telephone calls and triaging appropriately monitoring patient flow and waiting room activity and providing general support to practice leadership clinicians and peers. Additional duties as assigned.
Qualifications
Qualifications
Education:High school diploma or GED required.
Experience: Experience working in customer service required.
Additional Job Details (if applicable)
We are looking for wellrounded customer service professionals who can multitask prioritize and thrive in a highvolume ambulatory clinic setting!Whether you are an entrylevel candidate hoping to learn the healthcare industry from the ground up or a proven healthcare professional seeking a new challenge the Practice Assistant role is the opportunity for you.
Experience working in acommunitybased medical practice preferred.
Skills: Bilingual (Spanish/English) a plus.
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half PeopleFocused half PerformanceFocused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
Employment Type
Full-Time
