Desk Side Analyst
Desk Side Analyst
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Job Description
Location: London Croydon
Salary: 29156 to 40089 per annum
Hours: 36 hours per week flexible options considered
Contract Type: Permanent
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This is an exciting time to join our team and be part of something amazing.
If you have exceptional customer service skills and want to make a real difference to peoples lives then this could be just what youve been looking for!
Following an internal promotion were looking for a Desk Side Analyst to join our team. With a working knowledge of Microsoft technologies: Windows operating systems M365 network fundamentals tablet & mobile support (Android and iOs) printer set up and support networking (including patching) and video conference systems youll play a vital role in the team troubleshooting hardware and software issues and maintaining end user devices.
Based out of our office in Croydon this role is largely face to face; youll provide daily onsite technical support and assistance to customers on site at the groups offices sheltered housing schemes (known as LiveSmart) and other locations within the London and home counties area where Clarion provides corporate IT services. These visits will be a mixture of reactive and proactive visits where youll be expected to provide on site IT clinics on a regular basis as well as getting stuck in with rollouts and project work.
Youll be working closely with our Service Desk and other DDaT teams as well as external partners to deliver high quality locationbased support.
With a good working knowledge of core IT service management processes and practices and a proven ability and drive to learn and develop new skills youll need to be proficient in providing enduser support for networkrelated queries and hardware setup.
If you have excellent organisational skills high attention to detail and the ability to plan and manage multiple changing priorities then we want to hear from you now!
If this sounds like an opportunity for you then please review the full role profile before applying Desk Side Analyst
Salaries are just the starting point. Here at Clarion were dedicated to rewarding hard work and commitment and providing benefits that support you and your lifestyle dive in and find out morehere
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Closing Date: Tuesday 27th May 2025 at midnight.
This is an office based role with a base location at our office in Croydon. Candidates will be expected to work from this office and others in the London and Home Counties region on a daily basis.
Frequent travel throughout London and the Home Counties. Applicants must be able to travel across the region as .
Whilst we recognise the growth and popularity of artificial intelligence (AI) it is important we are confident that your application is unique and has been completed without the use of AI technology. Applicants progressing through our selection process are not permitted to use AI technology tools or software.
You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
Required Experience:
IC
Employment Type
Full-Time
