Application Engineer
Application Engineer
Posted on :
11-05-2025
Employer Active
1 Vacancy
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Job Description
Description
Responsible for the selection and use of Qualitrol products to satisfy customer application requirements. Main duties include but are not limited to: order assistance (quoting pricing and delivery determination) review of design drawings as well as technical support for manufacturing sales and product management functions as appropriate.
Key responsibilities:
- Respond to customer requests for information on Qualitrol Products and Applications of products helping to enhance Qualitrols sales in the process.
- Provide customer technical assistance for product questions and problems from the point of quotation request through post shipment and installation.
- Provide written quotations for all standard and custom design products.
- Implement appropriate pricing policies including; determination of pricing for nonstandard products as well as resolving systempricing discrepancies.
- Assist order admin team with any queries relating to Purchase Orders.
- Research and determine product solutions derivatives custom designs as necessary to meet agreed upon customer needs.
- Be extremely proactive and customer responsive. Customer feedback should be positive regarding response quality and timeliness.
- Support manufacturing by answering questions as required and troubleshooting order related problems.
- Analyze product failures and customer concerns. Assist in customer quality concerns. Generate reports and CQCs as required.
- Travel in support of sales organization may be required periodically.
Education and Experience:
Essential
- BS Degree Engineering.
- Strong analytical and problem solving skills.
- Minimum 3 years experience in manufacturing or equivalent
- Excellent verbal and writing skills.
- Fluent in English (written & spoken) (required)
- Proficiency in a second European language would be preferable
- Strong customer service orientation.
Employment Type
Full-Time
Department / Functional Area
Key Skills
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