Branch Manager
Branch Manager
Posted on :
11-05-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
11-05-2025
Job Description
BRANCH MANAGER
Do you have a passion for leading others
Can you multitask multiple jobs in different departments
Can you coordinate the activities of both you and others
The Branch Manager is responsible for managing a team (can be within the areas of sales customer service order desk counter warehouse) who are able to meet and exceed revenue targets while promptly and professionally addressing the needs of customers within their branch location.
The Branch Manager is also required to generate and deliver sales and marketing initiatives revenue growth and client retention. The Branch Manager is further required to coach and mentor the branch team through motivation leadership and encouragement while striving for exceptional customer service standards and accountability. Other duties will be assigned as necessary.
WHY WORK FOR US
- Medical Dental and Vision insurance after 30 days
- 401K match after one year of service
- Paid time off
- Career growth
- Paid Holidays
- Company paid life policy
- We work Monday Friday no weekends (except voluntary projects) no Holidays.
- All fulltime employees receive an employee discount at just 5% over Eckarts cost.
- Good group of people low stress environment familyoriented philosophy.
OUR MISSION
Stock It Know It and Stand By It
OUR VISION
Eckart LLC strives to provide the finest quality products to contractors facility maintenance departments and homeowners. Our employees are highly trained and motivated to serve our customers.
DUTIES AND RESPONSIBILITIES
- Plan direct and evaluate the operations of the branch team
- Develop implement and monitor detailed operations strategies and objectives
- Monitor and manage inventory control
- Ensure the provision of excellent customer service
- Maintain high levels of customer satisfaction and client retention levels
- Implement and execute the Companys marketing strategy as supported through head office marketing department
- Build and retain an effective team
- Lead coach and motivate the team to achieve goals
- Model and champion Eckart LLC values and mission
- Attain budgeted revenue expectations
- Set expectations for each of Eckart LLC staff including customer expectations and quota achievement
- Measure the activities of staff
- Resolve customer concerns and complaints in a courteous professional manner.
- Determine staffing requirements and oversee the hiring of staff with support of the HR department
- Maintain current general knowledge of Employee Benefits
- Create a safe environment for the discussion and resolution of issues and concerns
- Work in concert with other branches to assure congruence with Company operations.
- Complete various sales and operations reports
- Conduct regular branch team performance evaluations
- Ensure that all personnel comply with Company policies procedures and ethical standards
- Ensure compliance with Eckart LLC standards for cost control waste reduction quality safety and ontime delivery
- Provide leadership for employee relations through effective communications coaching training and development
SKILLS AND COMPETENCIES
- Service Orientation
- Quality Orientation
- Time Management
- Creative and Innovative Thinking
- Development and Continuous Learning
- Problem Solving
- Accountability and Dependability
- Research and Analysis
- Decision Making and Judgement
- Operating Equipment
- Providing Consultation
- Ethics and Integrity
- Planning and Organizing
- Mathematical Reasoning
- Enforcing Laws Rules and Regulations
- Mediating and Negotiating
- Coaching and Mentoring
- Communication
- Energy and Stress
- Teamwork
EXPERIENCE AND EDUCATION
- Minimum a high school diploma or equivalent
- Post Secondary education in Business Marketing or related field
- Minimum 2 years of management experience. Experience leading a small team (2 to 3 individuals) required
- Demonstrated ability to provide superior customer service
- Ability to lead and effectively supervise professional and nonprofessional staff
- Proficient with Microsoft Office (Outlook Word Excel)
- Ability to effectively communicate both verbally and written
- Industry experience will be considered an asset
Final candidates will be required to undergo and pass a preemployment drug screen.
We are a fullservice wholesale distributor of electrical Lighting Plumbing HVAC Power and Hand Tools. We pride ourselves on the expertise of our staff and a strong inventory of the highest quality products in our industries. Eckart has over 50 years of experience in all facets of these industries.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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