As aTechnical Program Manager (TPM) you willlead a complex Salesforce transformation program. This role requires strong expertise inSalesforce ecosystem (preferrable)enterprise integrationsglobal delivery coordination andstakeholder managementat executive levels.
Basic Qualification:
- 12 years of IT experience with 6 years in Salesforce program management.
- Proven success managing multivendor global Salesforce delivery programs.
- Deep understanding of Salesforce architecture and integration best practices.
- Handson experience in Agile/Scrum/Scaled Agile (SAFe) environments.
- Excellent communication executive reporting and stakeholder management skills.
Preferred Qualification:
- Own the endtoend program execution of a multicloud Salesforce implementation which has multiple integrations and AppExchange products.
- Manage multiple workstreams spanning custom development integrations data migration and rollout.
- Lead Agile ceremonies across globally distributed scrum teams.
- Ensure timely sprint planning backlog grooming delivery reviews and retrospectives.
- Track progress using Agile tools (Jira Rally etc.) and manage dependencies across teams.
- Proficient in usingJIRAfor managing Agile deliverysprint planning backlog grooming task assignments and tracking.
- Created and maintaineddashboards and reportsfor monitoring sprint velocity burndown charts and team performance.
- Used JIRA to coordinatecrossfunctional workstreamsin global multivendor setups.
- Worked closely with Scrum Masters and Product Owners to ensure clearstory definitions prioritization and acceptance criteria.
- Anticipate and mitigate technical risks and blockers.
- Oversee test planning (SIT UAT) and ensure environments data sets and test scripts are in place.
- Coordinate with QA teams to ensure release readiness.
- Coordinate and align deliverables across vendors in a hybrid onshoreoffshore model.
- Manage time zones cultural differences and delivery cadences across regions.
- Ensure consistency in development standards Release and Deployment practices and documentation.
- Provide clear and concise program updates to Apples business and IT executives.
- Drive executive steering committees and ensure alignment with business goals.
- Serve as the primary escalation point for delivery issues.
Infosys is a global leader in nextgeneration digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AIpowered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our alwayson learning agenda drives their continuous improvement through building and transferring digital skills expertise and ideas from our innovation ecosystem.
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy childbirth or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.Required Experience:
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