Senior Software Developer, Case Service
Senior Software Developer, Case Service
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Job Description
The Company
Versaterm is a global public safety solutions company helping agencies transform how they serve their communities. Since 1977 weve been building an ecosystem of intuitive tools designed for public safety agencies forensic labs court systems schools and other institutions. Through purposeful integrations and a selective growth strategy we focus on improving workflows to help our customers achieve more efficient operations better service and more just outcomes.
Our teams are driven by innovation expertise and an unwavering commitment to customer success. As we continue to grow and expand our ecosystem youll have the opportunity to contribute to solutions that enhance community safety and transform the future of public safety technology. If youre passionate about making a meaningful difference wed love to hear from you.
The Role
As a Senior Software Developer Case Service you will play a crucial role in supporting and enhancing the Dialog Framework and Case Service components within our MSAzure environment. You will be responsible for maintaining the integrity and functionality of these components ensuring seamless operation of our citizen reporting/agency review portal. Your expertise in microservice architecture .NETCore 3.1 backend Azure Service Fabric cloud infrastructure and CI/CD best practices will be essential in delivering highquality solutions to our customers.
What Youll Do
- Deploy configure and maintain the Dialog Framework and Case Service components
- Collaborate with crossfunctional teams to integrate new features and enhancements into the existing system
- Design and develop REST API endpoints and webhooks for seamless integration with other systems
- Manage and optimize Azure SQL Azure CosmosDB Azure Service Fabric and Azure Storage for efficient data storage and retrieval
- Utilize Azure Service Fabric and Azure Cloud Services for microservices design and engineering
- Implement asynchronous background processing using .NET Hangfire jobs
- Utilize Docker containers and packages for efficient deployment and scaling of applications
- Integrate voice and SMS application APIs (such as Vonage APIs) to enable communication features
- Implement natural language understanding models and engines (such as RASA) for enhanced user interactions
- Make use of Large Language Models (LLMs) to facilitate natural chat flows with customers.
- Implement data security measures including applicationlevel encryption and key management
What You Bring
- Bachelors degree in Computer Science Engineering or a related field
- Minimum 5 years of proven experience in software development and technical support roles
- Proficiency in .NETCore 3.1
- Experience with cloud infrastructure and services: SQL and NoSQL data stores Long Term Storage Container Orchestration Messaging Infrastructure as Code etc.
- Strong knowledge of REST API design and implementation
- Experience with Docker containers and package management
- Familiarity with voice and SMS application APIs
- Understanding of API versioning and backwards compatibility
- Application of natural language understanding models
- Knowledge of data security principles including encryption and key management
- Application of system design best practices and cloud architecture patterns
Impress Us With
- Working knowledge of Azure including Azure SQL Azure CosmosDB Azure Storage Azure Service Fabric and Azure Cloud Services
- Experience with system internationalization and localization
- Angular experience
Some of Our Perks
- Competitive salary
- Comprehensive benefits package (Health Dental Medical Vision)
- Group RRSP plan
- Starting three weeks vacation
- Compensated bus passes
- Companyhosted social events and activities
- Health and Wellness Stipend
- Openplan offices with standing desks
Equal Opportunity
Versaterm is committed to building and supporting inclusion diversity and equity and sustaining a barrierfree areavailable on request throughout all aspects of the selection process. These principles apply to the terms and conditions of employment at Versaterm. For detailed information on our accessibility policies please
Required Experience:
Senior IC
Employment Type
Full Time
