Retail Sales Associate - Onsite - Menlo Park
Retail Sales Associate - Onsite - Menlo Park
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Job Description
We are HALO! We connect people and brands to create unforgettable meaningful and lasting experiences that build brand engagement and loyalty for our over 60000 clients globally including over 100 of the Fortune 500. Our nearly 2000 employees and 1000 Account Executives located in 40 sales offices across the United States are the reason HALO is #1 in our $25B industry.
We are looking for a Retail Sales Associate who will be responsible for delivering exceptional customer service assisting customers in finding and purchasing products and contributing to the overall success of the retail Meta store. This role involves providing product knowledge maintaining a neat and organized sales floor and processing transactions accurately. The Retail Sales Associate is knowledgeable about the merchandise offered on site as well as on the eStore. Being a team player and willing to pitch in at all levels is another key factor of this role. Reliability and punctuality are a must as the Retail Sales Associate and Store Manager handle the store independently and under minimal supervision.
Responsibilities
Customer Service:
- Greet customers warmly as they enter the store.
- Assist customers in finding products and provide recommendations based on their needs and preferences enhancing the shopping experience.
- Address customer inquiries and resolve complaints or issues promptly and professionally.
Product Knowledge:
- Develop a comprehensive understanding of the stores product offerings.
- Stay uptodate on product features and pricing.
- Provide accurate information about product specifications and usage to customers.
Cash Handling:
- Operate PointofSale (Square) equipment and handle transactions accurately.
- Manage cash and credit card transactions and balance the register.
- Process payments returns and exchanges in accordance with store policies.
Inventory and Merchandising:
- Unpack merchandise restock refold and organize the storage room.
- Communicate inventory status and stock need to Store Manager.
- Place reorders for merchandise as stock levels dictate.
- Complete additional tasks as designated by Manager.
- High school diploma or equivalent education required.
- 1 years of retail customerinterface experience.
- Previous cashier experience including handling returns/exchanges.
- Operates well under pressure especially during peak hours.
- Strong interpersonal and communication skills.
- Excellent customer service skills.
- Physical ability to stand for extended periods and lift and carry merchandise.
- Availability for occasional event support at client site which can be outside of normal working hours.
Nice to have but not required
- Visual merchandising experience to create effective item displays.
- PointofSale (Square) equipment experience.
Compensation: The estimated base hourly rate for this position is between $18 and $24.50 per hour. Please note that this pay range serves as a general guideline and reflects a broad spectrum of labor markets across the US. While it is uncommon for candidates to be hired at or near the top of the range compensation decisions are influenced by various factors. At HALO these include but are not limited to the scope and responsibilities of the role the candidates work experience location education and training key skills internal equity external market data and broader market and business considerations.
Benefits: At HALO we offer benefits that support all aspects of your life helping you find a worklife balance thats right for you. Our comprehensive benefits include nationwide coverage for Medical Dental Vision Life and Disability insurance along with additional Voluntary Benefits. Prepare for your financial future with our 401(k) Retirement Savings Plan Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
More About HALO:
At HALO we energize our clients brands and amplify their stories to capture the attention of those who matter most. Thats why over 60000 small and midsized businesses partner with us making us the global leader in the branded merchandise industry.
- Career Advancement: At HALO were passionate about promoting from within. Internal promotions have been key to our exponential growth over the past few years. With so many industry leaders at HALO youll have the opportunity to accelerate your career by learning from their experience insights and skills. Plus youll gain access to HALOs influential global network leadership opportunities and diverse perspectives.
- Culture: We love working here and were confident you will too. At HALO youll experience a culture of ingenuity inclusion and relentless determination. We push the limits of possibility and imagination by staying curious humble and bold breaking through yesterdays limits. Diversity fuels our creativity and we thrive when each of us contributes to an inclusive environment based on respect dignity and equity. We hold ourselves to a high standard of excellence with a commitment to results and supporting one another with accountability transparency and dependability.
- Recognition: At HALO your success is our success. You can count on us to celebrate your wins. Colleagues across the company will join in recognizing your milestones and nominating you for awards. Over time youll accumulate recognition that can be converted into gift cards trips concert tickets and merchandise from your favorite brands.
- Flexibility: Many of our roles offer hybrid work options and we pride ourselves on flexible schedules that help you balance professional and personal demands. We believe that supporting our customers is a top priority and trust that you and your manager will collaborate to create a schedule that achieves this goal.
HALO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We insist on an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race color religion sex pregnancy (including childbirth lactation and related medical conditions) national origin age physical and mental disability marital status sexual orientation gender identity gender expression genetic information (including characteristics and testing) military and veteran status and any other characteristic protected by applicable law. Inclusion is a core value at HALO and we seek to recruit develop and retain the most talented people.
HALO participates in EVerify. Please see the following notices in English and Spanish for important information: EVerify Participation and Right to Work.
HALO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at Please do not use this as an alternative method for general inquiries or status on applications as you will not receive a response. Reasonable requests will be reviewed and responded to on a casebycase basis.
Required Experience:
IC
Employment Type
Full-Time
