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We are seeking an engaging friendly and detailedoriented Food & Beverage Manager to join our team. In this role you will be responsible for coordinating supervising and directing all property food and beverage operations while controlling costs and driving guest and associate satisfaction.
Colwen Hotels is a dynamic and growing hotel company with an extraordinary portfolio of awardwinning hotels. We are a hospitality group built on hard work character and authenticity. We cultivate ideas and empower individuals to bring forwardthinking concepts to life to enrich guest experiences. Staying ahead of the curve is what has made us who we are today and we strive to keep our ideas fresh. We currently have 40 hotels in our portfolio operating across 10 states.
General Responsibilities:
Manages daytoday operations of the department to ensure associates adhere to Colwen Hotels and brand standards and consistently meet and exceed business and guest expectations.
Responsible for recruiting interviewing and hiring associates for the Food and Beverage department.
Develop specific departmental goals and objectives to prioritize organize and get work done.
Drive ongoing associate engagement/recognition initiatives.
Establish and maintain open collaborative relationships with direct reports and team members to ensure everyone is treated with dignity and respect.
Manage the ordering and inventory for F&B department supplies and uniforms and maintain proper inventory controls.
Supervise staffing levels to ensure that guest services operational needs and financial objectives are met.
Monitor associate performance; provide coaching mentoring and developmental plans to improve associates capabilities and performance.
Manage and control food and beverage cost while driving guest satisfaction.
Work closely with Sales Teams and Hotel General Manager at assigned hotel.
Ensure strict adherence to all applicable food and beverage standards.
Develop menus with other members of the Food and Beverage Team.
Ensure ongoing communication with staff through regular departmental and preshift meetings (document agenda and attendance).
Educate and maintain proper controls with Bartenders and ensure staff is up to date with information related to drinks specials wines beers etc.
Audit for efficient operation of bar and cost controls.
Monitor liquor sales and product mix.
Abide by all state local and municipal laws and regulations pertaining to liquor and food safety.
Receive check and document all food and beverage deliveries.
Perform accurate cashout procedure at shift end.
Evaluate market trends and ideas for liquor specials and presentation.
Perform other duties as assigned.
Colwen Hotels is an equal opportunity employer. EOE M/F/D/V
Requirements:
2 years Food and Beverage management experience (hotel experience preferred)
Excellent interpersonal and customer service skills
Reliable with the ability to multitask and work under pressure
T.I.P.S. and ServSafe certification (within 30 days if certification is expired)
Strong leader of people
Excellent verbal and written communications skills
Familiarity with common computer software programs ability to operate POS system
Must be willing to work 7day rotating work schedule including nights weekends and holidays
Weve got you covered: Benefits & Perks
Medical Insurance with CompanyFunded HRA
Dental Insurance
Vision Insurance
Flexible Spending Accounts
WideArray of Supplemental Insurance Offerings
Paid Time Off Programs
Employee Assistance Program
401K Plan Traditional & Roth Options with Employer Match
Hotel Discount Travel Program for Associates & Family
Exclusive Associate Discounts Travel Entertainment & Retail
Training and Development Programs
Career Advancement Opportunities
Required Experience:
Manager
Full-Time