This is a temporary position on a project assignment basis for a duration of 69 months.
As a Field Network Technician at STEP you will be the dedicated onsite representative for a largescale customer WiFi refresh project spanning multiple U.S. locations. This 69 month assignment involves 100% travel and requires a motivated individual comfortable with structured cabling wireless access point installation and representing STEPs excellence in execution onsite.
Youll work alongside STEP contracted resources and act as the point of continuity onsite ensuring project success issue resolution and consistent communication with both internal teams and the customer.
What Success Looks Like - You act as a trusted onsite liaison upholding STEPs commitment to quality and professionalism.
- You work independently and collaboratively taking initiative while remaining in sync with STEPs Engineering and Project Management teams.
- Complete work accurately safely and on timeevery time.
- Represent STEP with professionalism accountability and technical confidence.
- Solve problems with initiative and escalate when appropriate.
Core Duties and Responsibilities - Serve as the onsite lead technician providing leadership and continuity at each location.
- Install and mount wireless access points (WAPs) network switches and related equipment.
- Route pull and terminate Cat6 cabling cleanly and efficiently.
- Perform basic connectivity/signal testing validate installations and troubleshoot minor technical issues.
- Prepare and transport equipment maintain inventory and ready sites for deployment.
- Escalate risks or issues proactively and communicate effectively with STEP and customer teams.
- Maintain detailed daily documentation and photos of completed work.
- Adhere to all STEP and OSHA safety standards.
- Keep work areas clean safe and organized.
- Perform other related duties as necessary or assigned.
Ideal Candidates Qualifications and Experience - Handson experience installing wireless access points and pulling/terminating network cabling.
- Ability to use basic hand tools (drills snips testers punchdown tools etc.).
- Comfortable working on ladders lifts and at ceiling height.
- Able to read floor/site plans and follow structured cabling best practices.
- Physically capable: lift 50 lbs work on feet for extended periods bend stoop and climb.
- Professional punctual accountable dependable and safety conscious.
- Basic networking knowledge (e.g. ping connectivity testing).
- Experience in school retail warehouse or multifloor environments.
- Familiarity with labeling tools and clean cable management practices.
- Excellent communication and time management skills.
- Ability to work nonstandard hours and willing to travel 100% as required by the project.
- Valid drivers license required.
STEP is proud to be a recipient of the Greater Cincinnati and Northern Kentucky Top Workplaces Award for a second consecutive year! Learn more about STEP and read the press release HERE. STEP CG is an Equal Opportunity Employer.
| Required Experience:
IC