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Business Development Specialist

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1 Vacancy
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Job Location drjobs

Louisville, KY - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description




Are you a customerfocused professional seeking a rewarding opportunity in the dynamic world of advertising Our company is currently in search of motivated individuals to join our team as Account Managers / Relationship Managers. While creativity is valuable this role primarily requires exceptional customer service and management skills as well as the ability to effectively translate client needs to the creative team.


KEY RESPONSIBILITIES:

    • Act as a liaison between clients and the creative team ensuring client needs are clearly understood and conveyed.
    • Provide topnotch customer service addressing client inquiries and concerns in a professional and timely manner.
    • Develop and nurture client relationships with a focus on understanding their needs and delivering solutions.
    • Proactively identify potential areas for growth and additional services that can be offered to clients.
    • Collaborate with internal teams to ensure that client expectations are met and exceeded.

EDUCATION AND EXPERIENCE:

  • Previous experience in a customer serviceoriented role with a proven track record of managing client relationships effectively.
  • Strong communication skills with the ability to articulate client needs and concepts clearly and concisely.
  • Professionalism and a proactive approach to identifying opportunities for growth and additional services.
  • Ability to work collaboratively with a creative team to ensure client requirements are met.
  • A growth mindset and a commitment to delivering exceptional service to clients.

    JOB COMPETENCIES:

    Attention to Detail: Follows established guidelines and procedures to ensure accuracy; gets work right despite pressing deadlines; concentrates on routine work details and organizes and maintains a system of records; is alert and aware of surroundings and carefully monitors technical equipment or processes.

    Commitment to Task: Demonstrates dependability and shows a sense of urgency about getting results; willing to commit the hours it takes to get the job completed; takes responsibility for actions and achieves results; overcomes obstacles.

    Communication Skills: Presents ideas concepts and information effectively and clearly through the spoken and written word; actively listens; communicates comfortably with various audiences; responds effectively to questions; prepares clear concise and effective written communications; displays strong grammatical spelling composition and proofreading skills.

    Customer Focused: Commits to meeting the needs and expectations of the organizations internal and external customers; delivers a high level of customer service; searches continually for ways to increase employee and customer satisfaction (i.e. customer feedback).

    Flexibility: Adapts and changes course of action when appropriate; effectively transitions from task to task; deals well with unresolved situations frequent change delays or unexpected events; maintains objectives amidst shifting priorities.

    Initiative: Takes action proactively; addresses issues or opportunities without supervision; focuses on desired results and accomplishments; demonstrates clear purpose enthusiasm and a cando attitude.

    Execution: Manages multiple projects and effectively prioritizes tasks responsibilities and goals; uses goals to guide actions and creates detailed action plans; organizes and schedules people and tasks; utilizes resources effectively to meet goals.

    Relationship Management: Initiates and develops relationships with others; demonstrates credibility; confronts conflict quickly and professionally; inspires confidence in others.

    Teamwork: Works cooperatively with others to accomplish business goals and objectives; asks others for their ideas and opinions; supports teams decisions; contributes to the teams efforts.


    Vimarc is an Equal Opportunity Employer.

    Employment Type

    Full Time

    Company Industry

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