Sr. Product Manager- Tech, SCOT - OSS
Sr. Product Manager- Tech, SCOT - OSS
Posted on :
10-05-2025
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1 Vacancy
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Job Description
About the Team: The Sourcing Execution & Performance team operating within the Supply Chain Optimization Technologies (SCOT) organization is instrumental in securing global product diversity and availability. By combining advanced supply chain systems with extensive vendor partnerships they effectively manage the sourcing and procurement of millions of items across hundreds of product lines worldwide. The Supplier Performance and Chargebacks team specializes in vendor compliance and management focusing primarily on optimizing the inbound process through enhanced efficiency and accuracy. Their core mission involves eliminating vendorinjected defects simplifying vendor processes and overseeing all inboundrelated infractions and chargebacks that result from supply chain defects during the inbound process.
Role Overview: As a Sr. Product Manager Tech in the supplier performance and chargeback space you will lead the development and evolution of strategic technical solutions to optimize Amazons supply chain defects identification and resolution processes. Your role will encompass developing a longterm product vision and roadmap that aligns with business objectives and customer needs while identifying and prioritizing key features to enhance defect detection accuracy and resolution efficiency. You will collaborate with engineering teams to design and implement automated systems leveraging data analytics to inform product decisions and measure impact through established KPIs for defect reduction and cost savings. Working crossfunctionally with engineering operations and vendor management teams youll communicate product vision roadmap and progress to leadership and stakeholders while designing intuitive workflows for defect identification refinement and resolution. The role involves developing and implementing strategies to drive user adoption and behavioral change at scale regularly gathering and incorporating user feedback to iterate on product features and staying informed about industry trends and emerging technologies in supply chain management. The ideal candidate will possess deep technical expertise combined with strong product management including user story creation backlog management and agile methodologies combined with a customercentric approach data analysis expertise and experience in supply chain or logistics technologies. Proven ability to deliver impactful products in a complex crossfunctional environment is essential.
Key job responsibilities
1. Own endtoend product development lifecycle for supply chain defect management systems driving continuous improvement initiatives and innovation
2. Create and execute strategic technical product roadmaps with clear milestones aligning with business objectives and customer needs
3. Leverage data analytics to measure product performance identify optimization opportunities and implement datadriven decisionmaking frameworks
4. Build and maintain strong relationships with stakeholders across Retail Operations and Engineering teams driving crossfunctional collaboration for successful product delivery
5. Lead technical discovery and architecture design working closely with software developers data scientists and analytics teams to envision and launch impactful features
6. Drive product optimization through user feedback iterative feature enhancements and the implementation of intuitive workflows for defect management processes
7. Manage product backlog prioritization and lead agile development processes ensuring timely feature delivery with engineering teams
Bachelors degree
Experience owning/driving roadmap strategy and definition
Experience with feature delivery and tradeoffs of a product
Experience contributing to engineering discussions around technology decisions and strategy related to a product
Experience managing technical products or online services
Experience in representing and advocating for a variety of critical customers and stakeholders during executivelevel prioritization and planning
Experience in using analytical tools such as Tableau Qlikview QuickSight
Experience in building and driving adoption of new tools
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136100/year in our lowest geographic market up to $235200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Role Overview: As a Sr. Product Manager Tech in the supplier performance and chargeback space you will lead the development and evolution of strategic technical solutions to optimize Amazons supply chain defects identification and resolution processes. Your role will encompass developing a longterm product vision and roadmap that aligns with business objectives and customer needs while identifying and prioritizing key features to enhance defect detection accuracy and resolution efficiency. You will collaborate with engineering teams to design and implement automated systems leveraging data analytics to inform product decisions and measure impact through established KPIs for defect reduction and cost savings. Working crossfunctionally with engineering operations and vendor management teams youll communicate product vision roadmap and progress to leadership and stakeholders while designing intuitive workflows for defect identification refinement and resolution. The role involves developing and implementing strategies to drive user adoption and behavioral change at scale regularly gathering and incorporating user feedback to iterate on product features and staying informed about industry trends and emerging technologies in supply chain management. The ideal candidate will possess deep technical expertise combined with strong product management including user story creation backlog management and agile methodologies combined with a customercentric approach data analysis expertise and experience in supply chain or logistics technologies. Proven ability to deliver impactful products in a complex crossfunctional environment is essential.
Key job responsibilities
1. Own endtoend product development lifecycle for supply chain defect management systems driving continuous improvement initiatives and innovation
2. Create and execute strategic technical product roadmaps with clear milestones aligning with business objectives and customer needs
3. Leverage data analytics to measure product performance identify optimization opportunities and implement datadriven decisionmaking frameworks
4. Build and maintain strong relationships with stakeholders across Retail Operations and Engineering teams driving crossfunctional collaboration for successful product delivery
5. Lead technical discovery and architecture design working closely with software developers data scientists and analytics teams to envision and launch impactful features
6. Drive product optimization through user feedback iterative feature enhancements and the implementation of intuitive workflows for defect management processes
7. Manage product backlog prioritization and lead agile development processes ensuring timely feature delivery with engineering teams
Bachelors degree
Experience owning/driving roadmap strategy and definition
Experience with feature delivery and tradeoffs of a product
Experience contributing to engineering discussions around technology decisions and strategy related to a product
Experience managing technical products or online services
Experience in representing and advocating for a variety of critical customers and stakeholders during executivelevel prioritization and planning
Experience in using analytical tools such as Tableau Qlikview QuickSight
Experience in building and driving adoption of new tools
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136100/year in our lowest geographic market up to $235200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Senior IC
Employment Type
Full-Time
Key Skills
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