Director of Front Office
Director of Front Office
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1 Vacancy
Job Description
Reporting to the Director of Operations responsibilities and essential job functions include but are not limited to the following:
- Oversee the daily operation of Front Desk and Night Audit to ensure a smooth arrival departure and inhouse experience to ensure a memorable stay and return for guests
- Constantly leading coaching and mentoring the entire Front Office Team to offer professional friendly and engaging service while ensure guest concerns are handled and resolved quickly by logging and notifying proper areas to ensure speedy and personalized resolution to create outstanding guest satisfaction
- Work closely with the all other departments & Divisions within the property i.e. Accounting Sales Spa F&B Housekeeping etc. to ensure that there is a high degree of focus on Teamwork and that processes are always being reviewed to ensure we are easy to do business with
Qualifications :
- Previous luxury hotel Front Desk leadership experience required
- Previous Property Management System experience required
- Highly responsible & reliable accountable for the strategic leadership of a division
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Why work for Accor
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accors limitless possibilities.
By joining Accor every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor visit what you love care for the world dare to challenge the status quo! #BELIMITLESS
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
