Manager- Commercial
Manager- Commercial
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Salary Not Disclosed
1 Vacancy
Job Description
Role Purpose:
Purpose of this role is to support the CCO at AIME Cluster through timely collection processing generation and reporting of relevant management information in relation to key commercial metrics. The incumbent will report on a frequency as determined by reporting line on statistics and KPI reporting as may be required from time to time.
The incumbent is expected to identify and drive specific revenue initiatives aimed at growing our organic revenue streams from existing clients working alongside CCO Head of Corporates Private and Institutional Asset Owners Africa India & MiddleEast (HOC) Client Relationship Director (CRD) and Client Services Director (CSD). Plays a crucial role in data gathering and analysis to provide valuable management reports for businesses including creating and managing commercial dashboards handling budgets for projects and analyse market trends that would increase revenue enhance efficiencies and mitigate risks for the business. Managing and compiling WIP from each CRD and CSD proactively and enforcing cash collection initiatives with business units are critical responsibilities in this role.
This role aims at supporting the commercial team with insightful analysis and decisionmaking support activities (variance analysis margin analysis competitor analysis amongst others).
Responsibilities:
As the Manager Commercial you will be responsible for the following:
CCO Support
- Provide support to the CCO and the commercial team on strategic and transversal projects
- Find new and efficient ways to create and maintain systems and processes to help maximize time
- Be the ongoing contact point for internal and external providers
- prioritize and manage multiple projects simultaneously proactively identifying gaps and taking ownership of projects; assist with compiling and preparing material and agendas for team meetings such as allhands presentations and events
- build an excellent communication with other department executives/other operations and provide useful feedback.
- develop and maintain an appropriate followup procedure to ensure that all projects reports and task associated with or originating from the senior managements office is completed.
- create presentations when required/highlight reports for project
- Partner with the commercial team to understand their needs and actively participate in their activities
- Maintain clear and concise communication with internal and external stakeholders
- Attending commercial meetings as required documenting and coordinating related activities facilitating discussion and ensuring that planned actions are undertaken to ensure that initiatives are to be delivered based on agreed plans
Reporting
- Identify and drive specific revenue initiatives towards growing our organic revenue streams
- Monitoring and tracking completion and/or update of client plans by CRDs and CSDs and share status/progress report
- Coordinating with CRDs and CSDs to track and capture new billing opportunities identified and follow up with CRDs and CSDs until conversion
- Following up with CRDs and CSDs on scheduling of SRR meetings
- Tracking and reporting on progress on action points with aged analysis post Client Listening Programme
- Engaging with CRDs and CSDs and keeping track of cross selling and pipeline analysis
- Initiating and compiling WIP review sheet from CRDs and CSDs proactively on monthly basis and consolidating for review by CCO and HOC prior to finalisation and submission to Finance
- Preparing accurate and timely consolidated monthly reports including Budget submissions to Finance
- Participating and assisting in the budget allocation process and following up on agreed action points
- Collecting analysing and maintaining sales performance reports by CRDs and CSDs
ValueDriven Analysis
- Analysing client / account performance to improve the relationship and profitability. (Debtors ageing account profitability scope revenue trends competitive analysis perceived quality and account mapping)
- Analysing revenue reviewing and comparing to previous years and quarters identifying patterns and discrepancies and reporting on findings/outcome through reports/presentations
- Conducting the necessary research to understand emerging trends with regard to new products on the markets analysis of data as available on FSC website and BOM
- Conducting variance analysis and insights into drivers based on actuals vs budgets
- Assisting the preparation of variance analysis against business plan and trend including but not limited to margin analysis monthly performance review productivity pricing recovery
- Reviewing of performance metrics identifying patterns and discrepancies
- Analysing competitor and market performance scrutinising performance of competitors through research and maintain indepth knowledge of latest business developments and market trends.
Business Development Support
- Assisting in preparation of client proposal
- Assisting in planning and scheduling of BD meetings with clients prospects and intermediaries during BD trips including preparation of BD deck logistic planning amongst others
- Managing relationships with regulators and intermediaries banks as relevant
Key Stakeholders
- CCO
- Head of Segment
- Finance Team
- Client Services Director and Client Relationship Director
- Country Management team
- Group operational executives
- Dedicated functional partners
Key competencies for position and level
- Builds networks
- Drives results
- Persuades
- Business Insight
- Resourcefulness
Key behaviours we expect to see
In addition to demonstrating our Group Values (Authentic Bold and Collaborative) the role holder will be expected to demonstrate the following:
- Confidentiality and a strong sense of ethics
- Accuracy and Attention to detail
- Prioritisation
- Proactivity
- Strong analytical mindset and ability to think outside the box
- Excellent communication and presentational skills
- Good planning and organisational skills
- Strong budget management and reporting skills
Qualifications :
Required Skills and Qualifications
- Academic or Professional Education/Qualifications relevant degree
- Good knowledge in forecasting budgeting statistical analysis and/or modelling
- Critical thinking analytical skills and investigative skills
- Sound knowledge of basic data analysis tools like MS Excel and systems such as 5Series and OneView
- Project and action oriented with a focus on continuous improvement
- Ability to work independently and drive initiatives forward until delivery
- Ability to work effectively with internal and external stakeholders at all levels
- Selfmotivated with the ability to multitask and manage changing priorities
- Capable of giving presentations and address and negotiate on all project related subjects in own area of expertise at both Group and Cluster level
- Experience with business intelligence tools like Power BI is desirable
- A sound knowledge of global business operations and processes is an advantage
Additional Information :
- At IQEQ we want you to reach your full potential. We offer an inclusive and diverse environment to support your career aspirations. With a strong emphasis on continuous learning and a holistic approach to your professional and personal development. We also offer opportunities across our service lines and our international network of offices.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
