Senior Business Analyst - Business Process and ITIL
Senior Business Analyst - Business Process and ITIL
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1 Vacancy
Job Description
Lead the definition and elicitation of requirements and design of new or reengineered business processes to meet the needs of the organisation through effective engagement of business partners stakeholders and team members by conducting interviews workshops and surveys to gather these requirements.
Manage and/or develop detailed Business Process Specifications Business Requirements and System Functional/Non Functional Specifications that will drive the desired change to business process system enhancement/development activities; in accordance with the Business Analysis process framework.
Ensure that the recommended solution is aligned to the targeted business outcomes this includes use of subjective & objective data that is factual and performance based.
Contribute to business case preparation specifically analysis of benefits of proposed solution to deliver desired business outcome and associated project costs. Construct the benefits model of the business case.
Develop and maintain appropriately detailed business analysis artefacts and deliverables throughout the lifecycle of a project ensuring they meet the agreed quality standards and fulfil the project reporting needs to support effective governance and audit requirements.
Demonstrate ownership through the proactive identification analysis and remediation of issues that prevent project outputs or business outcomes from being met.
Share knowledge and learnings with the Business Analysis community to grow capability within the organisation. Train and coach Business Analysts on project teams.
Support Testing Training and Implementation activities to ensure the successful delivery of the overall business and technology solutions.
Contribute to the cultivation of a strong commitment to excellent customer and service delivery.
Demonstrate excellent communication skills both verbal and written.
Prior experience in a Service Transition or working on Target Operating Model would be highly desirable but is not essential.
Qualifications :
Essential:
Proven experience (5 years) as a Senior Business Analyst preferably within large scale transformation programs.
Knowledge of project management methodologies (e.g. PMBOK Agile).
Business Analysis Certification CBAP certification or equivalent.
Knowledge of business analysis tools and techniques (e.g. JIRA Confluence).
Strong ITIL knowledge and experience.
Excellent communication time management and organisational skills.
Ability to work well in a team environment and collaborate effectively with others.
Strong problemsolving and analytical skills.
Desirable:
Relevant business and/or technology tertiary qualifications.
Retail and/or FMCG experience.
Lean Six Sigma Green Belt Certification or equivalent.
Experience working on Divestment Transformation Service Transition or Target Operating Model
Additional Information :
Why Join Endeavour Group
Joining Endeavour Group means joining an organisation that is bold innovative and genuinely peoplefocused. Our transformation is one of the most exciting in the Australian market today and youll be at the centre of it.
What We Offer:
An opportunity to shape the future of retail tech and customer experience in Australia
Access to learning leadership programs and personal development pathways
A hybrid working environment with offices in vibrant Surry Hills
A sociable supportive and forwardthinking culture
Ready to Deliver the Future
If youre passionate about enabling highimpact delivery elevating governance practices and leading with purpose wed love to hear from you.
Apply now to become a key leader in one of Australias most transformative journeys.
Remote Work :
No
Employment Type :
Contract
Employment Type
Contract
