Senior Manager, Global Retail Learning & Development

Calling all originals: At Levi Strauss & Co. you can be yourself and be part of something bigger. Were a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit and your future.

You have a background in leading impactful Learning & Development programs an understanding of retail store operations and the ability to inspire partners at all levels. The Senior Manager will be a necessary collaborator and advocate for the best retail programs partnering with global teams to support aligned strategies and will report to the Director Global Retail Training and Customer Experience.

About the Job

Learning and Development

• Create scalable Learning & Development programs tailored to storelevel and leadership roles including onboarding developmental selling operational and product training and engagement.
• Lead training programs that empower store teams with the skills to succeed in a retail environment inclusive of elearning instructor lead courses virtual webinars and trainthetrainer sessions.
• Establish metrics to assess the effectiveness of learning projects and refine programs for maximum impact.

Training and Resources:

• Design Standard Operating Procedures Guides and Training tools that support excellence in store operations.
• Develop training that supports group operations teams in their ability to use resources for global programs and technologies.

Project Management:

• Lead and contribute to projects ensuring deliverables and goals are met.
• Track project progress and report updates to the Director and important partners.

Performance Analysis:

• Partner with operations and finance teams to track important performance metrics.
• Provide insights to lead operational improvements.

About You

• Minimum of 7 years of experience in training retail operations or a related field.
• Learning and Development and Instructional Design certifications required.
• Project management skills.
• Collaborative mindset.
• Experience with global retail environments and team collaboration.
• Familiarity with change management processes.
• Retail store experience required.

This is a hybrid position based in our San Francisco CA headquarters. You will be expected in office 3 days per week typically TuesdayThursday. Note time in office can vary depending on our needs.

The expected starting salary range for this role is $119800 $177200 per year. We may pay more or less than the posted range based on the location of the role. The amount a employee will earn within the salary range will be based on factors such as relevant education qualifications performance and our needs.

Levi Strauss & Co. (LS&Co.) offers a total rewards package that includes base pay incentive plans 401(k) matching paid leave health insurance product discounts and more designed to help you and your family stay healthy meet your financial goals and balance the demands of your work and personal life. Available benefits and incentive compensation vary depending upon the specifics of the role; details relating to a specific role will be made available upon request. Read more about our benefits here.

LS&Co. is an affirmative action and equal employment opportunity welcome and value people from diverse cultures backgrounds and experiences to make LS&Co. a collective success.

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